Maintenance Technician II

Who We Are

At Corvias, we're experts at developing solutions through partnership. Our mission is to be personally committed to solving our partners' most difficult, systematic challenges by reimagining what is possible and realizing more resilient communities together. We believe a culture of caring, purposeful, diverse and courageous humans who want to make a difference for our partners will help us achieve that mission.

How You'll Contribute to the Team

The purpose of this role is to provide superb customer service through timely response and quality maintenance of the physical asset. The maintenance technician performs community maintenance activities under the daily operational supervision of the maintenance supervisor or the lead maintenance technician. This position is also responsible for carrying out general repairs and preventive maintenance to using basic trade skills such as electrical, plumbing, appliance, HVAC, and carpentry work.

Primary Responsibilities Include:

• Inspect and perform preventative maintenance or as-needed repairs on homes or grounds, which may include plumbing, electrical, appliance repair, carpentry, masonry or building construction.
• Provide high quality customer service to all residents by responding to maintenance requests in a timely and professional manner, maintaining a clean workspace in the residents' home.
• Responsible for timely completion of all phases of make ready/turnover work, and troubleshooting, according to the turn timeline.
• Complete all work tasks in a safe and efficient manner in accordance with company safety standards relaying information that might constitute physical or liability hazard.
• Use and follow safety guidelines for tools and equipment and demonstrate on a regular basis operational knowledge of these products.
• Properly complete all documentation such as work orders and timesheets in accordance with policy guidelines.
• Responsible for being attentive to detail to ensure that all preventative maintenance tasks and on-going maintenance and repairs are completed in an exemplary manner and any potential hazards or warning signs of problems are not overlooked.
• Maintain community appearance with regular playground cleanup, trash pick-up and other related responsibilities as required.
• May be called upon to perform grounds and housekeeping responsibilities.
• Other duties as assigned.

• High school diploma or equivalent preferred.
• Minimum 3 years' experience in multi-family or housing maintenance, construction, or trades with proven competency in 2-3 trades or technical school graduate with certification/license in 2-3 trades including: Type I and II EPA, plumbing, electrical, appliance repair, carpentry, masonry, building construction.
• Above average knowledge of residential maintenance operations.
• Commitment to participating in the Corvias training program and ability to successfully complete all assigned Corvias Classroom courses.
• Above average knowledge and use of hand tools.
• Above average knowledge of OSHA regulations.
• Ability to identify and operate any specialty equipment used for the specific trade(s).
• Demonstrated ability to operate effectively in a team environment that is focused on collaboration and accountability; Ability to effectively train level I Maintenance Techs in a hands-on setting.
• Customer-focused with the ability to interact with residents in a professional and courteous manner.
• Ability to read English and interpret documents and communicate effectively both verbally and in writing.
• Must be available for mandatory after-hours emergency repairs and/or on call scheduled work rotations.
• Ability to work irregular hours; workdays may include Saturday or Sunday.
• Required to provide and maintain own basic hand and power tools related to work requirements.
• Valid driver's license required.
• Use of personal vehicle with mileage reimbursement required.

• Customer Focus - Prioritizes and takes action on the needs of both internal and external customers. Designs and delivers products and services with the customer experience top of mind.
• Teamwork and Collaboration - Capable of working well with others both on the team and cross-functionally to achieve individual goals, team goals, department goals, and/or organizational goals. Values diverse perspectives and working with others as a way to achieve the best output possible.
• Problem Solving and Decision Making - Uses critical thinking to evaluate problems, gather information, understand causes, and identify best possible solutions. Invests time in planning, discovery, and reflection to drive better decisions and more efficient implementations.
• Resilience - Thrives and grows in a rapidly changing and complex environment. Displays flexibility, activates networks, and adopts a continuous growth mindset to learn from mistakes and bounce back from adversity.
• Creativity and Innovation - Thinks beyond the confines of traditional models to recognize opportunities and find new and better ways of doing things. Encourages experimentation and accepts failure as a driver of innovation.

• A choice between two benefit-rich medical, dental and vision plans
• 401(k) with immediate 100% vesting and up to a 4% contribution match
• Generous paid time off that increases throughout your career
• 12 paid holidays
• Paid time off to volunteer
• 100% paid life and AD&D insurance
• Company paid short-term and long-term disability coverage
• Parental Leave
• Military Leave
• Flexible Spending Accounts (Health and Dependent Care)
• Complimentary Employee Assistance Program
• Tuition reimbursement to support growth and development