Assistant Community Manager - Lease Up

Pratum Companies
US - North Carolina - Durham
January 13, 2025

Assistant Community Manager

This position is responsible for assisting the Community Manager in the overall operations of the property, development, oversight of the team, and maintain community compliance with all policies, procedures, and internal quality control standards.

Essential Duties

Responsible for all four sites and will be required to alternate days between two of the four Leasing Offices.
Assist with the management of the affordable housing/ section 8 recertification process and compliance.
Maintain property waiting list
Building positive relationships with prospective and current tenants
Building positive relationships with prospective and current tenants
Coordinate on-site data collections and processing of resident information
Schedule resident recertification interviews and coordinate the apartment inspections
Ensure proper calculation of income, assets, rent levels, etc.
Investigates and helps resolve complaints, disturbances and violations
Maintain resident files in accordance with company policy & regulatory agency policy
Assist with task associated with the operation of the property: leasing, rent collections, resident services and maintenance
Preparing and executing detailed and legally compliant lease agreements
Overseeing all financial procedures including verifying renter income, processing monthly payments and executing default protocols
Creating organizational systems to support accurate record keeping, efficient financial transactions and prompt renter complaint resolution

Job Requirements

Previous Property Management Experience - REQUIRED
At least two years of Section 8 experience as an Assistant Community Manager
Knowledge of Department of Housing and Urban Development ("HUD") rules and regulation
COS (Certified Occupancy Specialist) or TCS (Tax Credit Specialist) Certification or equivalent certification from a nationally recognized compliance training program and experience
Knowledgeable in rent collections, posting to G/L, completing daily deposits, calculating SODAs, etc.
Outstanding customer service skills
Exceptional verbal and written communication skills
Accounts receivable and collections experience a MUST
Attention to detail and ability to work independently on assignments
Proficient in Word, Excel, Outlook, One-Site Property Management Software and Internet

Education

High school or GED. This position requires the ability to read and write English fluently, the ability to accurately perform intermediate mathematical functions and the ability to understand and perform all on-site resident management software functions.

Professional Experience

A minimum of three years of experience in residential property management as a Community Manager

Attendance/Travel Requirements

The position requires the ability to work any of the seven days of the week, 52 weeks of the year. Due to the property staffing limitations, it is extremely critical that individuals be able to work their scheduled hours on a consistent basis and, if necessary, overtime hours when requested. The position requires the ability to serve on-call, as scheduled or as necessary. Travel may be required at times to attend various owner gatherings either in the general vicinity of the associates home property, or in another state. You must also be able to attend certain resident events that are held after hours.

Computer Skills

Minimum of basic knowledge of computers
Ability to use Outlook and OneSite/Yardi
Intermediate knowledge of Microsoft Suites
Minimum of basic Internet knowledge

Physical Demands

Must be capable of physically accessing all exterior and interior parts of the property and amenities. Must be able to push, pull, lift, carry or maneuver weights of up to 50lbs. independently and 100 lbs. with assistance.

Learning & Development

Maintain a commitment to ongoing personal development and career growth though career path activities provided through the corporate office and external sources as needed.

Pratum prides itself on offering a competitive salary and extensive, market-competitive health and welfare benefits including:

Medical, Dental & Vision
Paid Vacation & Holidays
Paid Personal/ Sick Leave
Company Paid Life Insurance
Company Paid Short-Term and Long-Term Disability Insurance
Supplemental Life Insurance (self, spouse, child[rem])
Retirement Savings Plan with company match
Company outings and events

To learn more about Pratum Companies, please click here
Pratum Companies is committed to a diverse workforce and is an Equal Opportunity Employer

Read the full job description and apply online on the recuiter's web-site

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