Manager Talent Acquisition Operations

Coca Cola Company
US - North Carolina - Charlotte
November 15, 2024

Requisition ID: 207654

Posting Locations: Charlotte

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We offer great rewards, competitive pay, career advancement and growth opportunities.

Full Time Teammates are also eligible for:

Paid Training
Paid Time Off plus paid holidays
401(k) with Company matching on a dollar-for-dollar basis
Employee Stock Purchase Plan (ESPP)
Group Health Insurance - Medical, Dental, Vision & Disability
Basic and Supplemental Life Insurance

Refresh and Grow your Career with Us!Job Overview

The Talent Acquisition Operations & Compliance Manager will focus on supporting the optimization of our Talent Acquisition operations. This position will lead the process, technology, compliance, and back-office operations of the Talent Acquisition function. The Talent Acquisition Operations & Compliance Manager combines technical, compliance, and teammate management to support our recruiting processes and ensure best-in-class candidate experiences. This role will report directly to the Sr. Manager Talent Acquisition.

Duties & Responsibilities

Management:

Manages and develops a Talent Acquisition Specialist team through effective coaching, performance management, and training to achieve company goals and deadlines
Implements continuous improvement methods while maintaining customer focus
Models company values and encourages team engagement
Creates and maintains productivity dashboards to monitor KPIs and support hiring demands
Collaborates with TA Management, Legal, and HR partners to implement training programs for TA Business Partners, Recruiters, and Specialists
Reviews customer and candidate feedback through surveys to identify improvement opportunities

Technology:

Oversees vendor relationships and system integrations
Administers myCAREER tool and coordinates with Talent Systems team on enhancements
Manages existing technology tools and systems
Provides input on new tool evaluation and implementation
Monitors technology vendor costs and partnerships
Maintains system documentation and user guides

Process:

Implements and monitors TA branding initiatives across myCAREER site and social media channels
Coordinates with Marketing & Communications for content development
Analyzes recruiting metrics and KPIs to identify operational improvements
Executes process enhancements across the TA lifecycle
Reviews sourcing and recruiting activities for effectiveness
Implements improvements based on data analysis and team feedback
Maintains and updates Standard Operating Procedures (SOPs) for TA processes

Compliance:

Conducts regular audits of TA compliance requirements
Monitors background check and onboarding process compliance
Implements compliance training programs
Ensures documentation meets regulatory requirements
Coordinates with vendors to maintain compliance standards
Reviews diversity-specific metrics and results

Knowledge, Skills, & Abilities

TA processes and procedures to be used for training and onboarding of TA teammates.
Working knowledge of compliance requirements including OFCCP, EEOC, Title 7, and local/state employment laws
Demonstrated experience with recruiting tools, ATS systems, and candidate sourcing technologies
Ability to document and maintain TA processes and procedures for team training and onboarding purposes
Experience managing recruitment operations
Contributes to workforce planning initiatives and supports implementation
Assists with budget planning and monitoring
Practical understanding of employment laws to maintain compliance with regulations and corporate policies
Strong project management skills with ability to coordinate multiple priorities
Demonstrated problem-solving abilities and analytical skills
Experience managing and engaging remote team members
Proven ability to execute operational plans and initiatives

Minimum Qualifications

Associate's degree with 3 to 5 years of relevant experience
Experience with applicant tracking platforms (Workday, SAP SuccessFactors, or similar)
Strong organizational and project management skills
Experience with HRIS systems and recruitment platforms
Demonstrated ability to learn new technology systems quickly
Strong attention to detail and process orientation
Demonstrated analytical and critical thinking abilities
Strong technical and operational capabilities
Demonstrated proficiency in problem solving and strong communication skills

Preferred Qualifications

Bachelor's Degree

Work Environment

Office environment

As an EEO/Affirmative Action Employer all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status.

Read the full job description and apply online on the recuiter's web-site

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