Job Details
Job Location
Corporate Headquarters - Charlotte, NC
Position Type
Full Time
Education Level
2 Year Degree
Travel Percentage
Up to 50%
Job Shift
Day
Job Category
Engineering
Description
The Applications Engineer position is responsible for technical support for Customers, Distributor AE's and Sales Departments, Partners, and the Okuma America Sales Department by performing demos, training, time studies, specification reviews, process development, and turnkeys.
The identification of Essential Job Functions does not display an exhaustive list of all duties that may be assigned to this position, nor does it restrict the related work that may be assigned to this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Essential Job Functions & Responsibilities
•Program and set up Okuma machines and peripherals in support of events, lunch and
learns, and customer visits
•Operate and troubleshoot manufacturing/ machining issues
•Start up equipment/ machines and perform runoffs as required
•Review part drawings to determine the machining process and time studies as necessary
•Part print review to determine machine model, tooling and work holding for specific
customer requirements
•Travel (could be global) to customers for troubleshooting and training
•Technical support for Okuma sales and distribution
•Prepare machine demonstrations highlighting Okuma control and functions
•Adheres to all company employment policies and safe practices
•Performs other duties as assigned and explores opportunities to add value
Experience/Training/Education
Qualifications
•Associates Degree in Manufacturing Engineering, Machine Tool Technology, or Trade Schooling
•Solid foundation in machining and process determination
•Understanding of tooling specifics, cutting practices, raw material familiarity, and Statistical Process Control (SPC)
•3 - 5 years' experience with Okuma or common competitor types of equipment
•Proficiency in preparing programs via CAD/CAM
•Working knowledge of Microsoft Office Products (Outlook, Excel, Word)
•Experience with 2D/3D CAD Systems (Autocad, Solidworks, Creo, etc.)
Knowledge/Skills/Abilities
General:
•Exceptional organizational skills with the ability to multitask and manage a range of responsibilities and competing priorities while working under pressure to meet deadlines
•Superb time management and organizational skills with the ability to meet regular and frequent deadlines
Technical:
•CNC Operation & Programming
•Workholding Principles
•Cutting Tool Principles
•CAD/CAM - 2D & 3D
•Ability to create technical documentation
•Familiarity with current manufacturing technologies, Okuma's new and enhanced products, models, controls, and options
Communication:
•Excellent verbal and written communication skills, as well as exceptional listening skills
•Exceptional ability to speak and write effectively in a business environment
•Exceptional ability to ask necessary questions
Math & Reasoning:
•Ability to define problems, collect data, establish facts, and draw valid conclusions
•Ability to carry out instructions furnished in written, oral, or diagram form
•Ability to manage multiple projects simultaneously and willingness to adapt to change and take initiative
Physical and Environmental Elements
Physical Demands:
•Ability to sit continuously for over half of the normal work shift, and stand, walk, and reach with hands and arms for at least half of the normal work shift
•Ability to lift and carry, push, or pull up to 20 pounds
•Ability to stoop, crouch and reach
•Ability to talk or hear continuously
•Ability to see clearly to do all work-related tasks (clear or corrected vision at 20 inches or less)
•Finger dexterity is required frequently for over 3/4 of the normal work shift including operating a phone, computer/ electronic equipment, electronic tools, pallet jack, and forklift
Work Environment:
•About half of the position's functions are performed in the office environment with standard equipment and moderate noise levels (examples: computers, printers, fax, copiers, light traffic, and phone)
•The other half of the position's functions are performed either at a customer site or in the Okuma warehouse/ showroom. Will often interact with the production/warehouse environment. Thus, the employee may work in an open warehouse area where temperatures may be subject to outdoor conditions in terms of cold and heat. There is exposure to various tools and equipment as well as forklift operations and corresponding noise levels
Special Requirements
•Maintain annual OSHA safety certifications as required by job duties
•Driving record that is insurable
•May need to travel occasionally (up to 40%)
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