Social Worker BSW/MSW

Position Summary

Under the supervision of the System Director of Care Management and/or the Manager of Care Management, the Social Worker (SW) serves as a coordinator of an interdisciplinary approach to guide patients through the continuum of care with a special focus on discharge planning, psycho-social needs assessment, care/resource management, and provider/insurance issues.
Collaborates with the physicians, patients, their family members, and others to facilitate the achievement of desired outcomes, address ongoing needs, maximize patient, family, and provider satisfaction, optimize systems/resource utilization, facilitate timely discharge, assure appropriate length of stay, reduce unnecessary delays, and other adverse variances to the delivery of services.

The Social Worker's decisions and actions with patients and families are determined in an ethical manner practicing compassion and respect for the inherent dignity, worth and unique attributes of each person.
Effectively communicates with patients/families, visitors, colleagues, physicians, leadership, and volunteers.
All areas of practice and care delivery are provided to achieve and maintain top-decile results and outcomes for patient experience, quality, and patient safety.
The Social Worker follows and adheres to UNC Health Appalachian's policies and procedures, regulatory requirements, and standards of behavior.
The Social Worker practices within the practice and scope of their license (if applicable).

The Social Worker demonstrates the UNC Health Appalachian's Mission, Vision, and Values in action and approaches work in a way that reflects action, efficiency, and personal accountability.
The Social Worker demonstrates professional conduct, effective communication, and effective completion of tasks.
Effectively and professionally manages working relationships with coworkers, physicians, and all UNC Health Appalachian team members in a way that promotes a healthy work environment.
Responds quickly and accurately to emergencies in the work environment and/or to changes in patient condition.
Performs duties under general supervision.
Always assists coworkers, patients, families, and visitors regardless of the patient assignment, so long as the assistance is in-line with their scope of practice and license.

Compensation is commensurate with education and experience.
Hiring compensation starts at $25.50/ per hour.
Position QualificationsMinimum Education

• Bachelors degree in Social Work from an accredited college or university required.
  
  Masters degree in Social Work preferred.
  

• Previous experience in Care Management is preferred.
  

• Certification in Care Management is preferred but not required.
  

• Knowledge of and works within the scope of practice of a social worker.
  
• Ability to communicate courteously and effectively with the public, patients, family, staff, and physicians.
  
• Acts within the chain of command, utilizing positive verbal and non-verbal skills.
  
• Competent in providing safe and effective patient therapy within limits of certification and hospital policies and procedures.
  
• Knowledge of the continuum of care provided.
  
• Ability to demonstrate exceptional customer service to patients, family, staff, and physicians.
  

• Lifts, positions, pushes, pulls, and/or transfers up to and greater than 50 pounds.
  
• Manual dexterity and mobility.
  
• Prolonged, extensive, or considerable sitting/standing/walking.
  
• Bending, squatting, twisting, and turning.
  
• Near acuity:
  ability to see clearly at 20 inches or less.
  

• Regularly exposed to the risk of blood-borne diseases.
  
• Exposed to hazards from electrical/mechanical/power equipment.
  
• Exposed to odorous chemicals and specimens.
  
• Exposed to unpleasant elements (accident, injury, slippery surfaces, uneven surfaces), etc.
  
• Handles emergency or crisis situations.
  
• Subject to irregular hours (days, evenings, nights, weekends, holidays).
  
• On-call may be required.
  
  About UNC Health Appalachian
  
  UNC Health Appalachian, the leader for healthcare in the High Country, comprises three hospitals, 13 medical practices, Seby B.
  Jones Regional Cancer Center, The Rehabilitation Center, and Appalachian Regional Healthcare Foundation.
  UNC Health Appalachian stays committed to promoting health in the High Country, enhancing quality of life, and simply "making life better."
  
  About UNC Health
  
  UNC Health is a state entity and an affiliated enterprise of the University of North Carolina system, comprised of 14 hospitals, 18 hospital campuses and more than 500 clinics along with the clinical patient care programs of the UNC School of Medicine (SOM).
  It exists to improve the health and well-being of North Carolinians and others we serve and to further the teaching mission of the University of North Carolina SOM.
  Over the past three years, UNC Health has provided more than $400 million in uncompensated or charity care to the citizens of North Carolina.
  Our hospitals have received numerous awards and recognition for quality care, patient safety and the overall patient experience.
  For more information, please visit unchealth.org.
  
  UNC Health Appalachian embraces diversity and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected status.
  We value a workforce that reflects a variety of backgrounds and perspectives, as it enhances our ability to provide outstanding care.
  We welcome and encourage applications from candidates of all backgrounds and experiences.
  UNC Health Appalachian is committed to providing a fair and inclusive hiring process and a workplace where all team members feel respected and empowered.
  If you require accommodations during the application process, please contact us.
  
  Employment at UNC Health Appalachian is contingent upon successful completion of a background and drug screen.For accommodations or additional information, contact recruitment@apprhs.org.
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