Registered Veterinary Technician

Summary:

Given the recent devastation in the Asheville area due to hurricane Helene please expect delays in the hiring process for this role. While we hope to have updates soon, right now we are focused on supporting staff, animals, and the local community impacted by the recent storm. If you have questions or need any support in the meantime, please reach out to the ASPCA's Talent Acquisition Team directly at careers@aspca. org.

ASPCA Spay/Neuter Alliance (ASNA) is the premier training center for high-quality, high-volume companion animal sterilization. Altering 20,000 shelter, rescue, and publicly owned companion animals annually, ASNA has trained more than 6,000 veterinary professionals and fourth year veterinary student externs at our campus in Asheville, NC since 2005. ASNA is proud to set the bar for the standard of care in HQHVSN and provide world-class spay and neuter surgical instruction to veterinary professionals and students.

The Registered Veterinary Technician (RVT) is the hub of ASNA's daily medical operations and serves as the informational and executional conduit between veterinarians, veterinary and kennel assistants, peer RVTs, transport partners, ASNA transport operations, and clients. A role with much responsibility, the RVT is charged with receiving and executing directives from veterinarians, providing medical leadership to the veterinary and kennel assistant teams, medical and surgical floor duties, prescription drug handling, and medical records. The person in this role must possess diplomatic and outstanding communication skills, an innate ability to perform as a team member and independently, and an unrelenting determination to be high functioning and perform their duties consistent with best practices. Fundamental expectations for this role are providing impeccable care to surgical patients, eagerly assisting veterinarians, veterinary assistants, and kennel assistants in pre, peri, and postoperative duties, participating in facility upkeep and maintenance, and enthusiastically hosting clients and visiting trainees. This position reports to the Director, Medical Support [Logistics or Ops] (DMSL or DMSO) and is based in Asheville, North Carolina.

Responsibilities:

Responsibilities will include, but are not limited to:

Medical Duties, Support, and Training (95%)

• Provide impeccable animal care throughout the patient's ASNA experience
• Provide a safe and compassionate environment for animals in our care, our staff, and our clients by using low-stress handling techniques
• Participate in mentoring visiting trainees relative to veterinary technician duties
• Participate in onboarding and training ASNA registered veterinary technicians and other staff
• Participate in overall ASNA facilities upkeep and maintenance including cleaning, inventory and stocking, and organization
• Drive transport vehicles as needed
• Perform the daily medical duties of a veterinary technician which include but are not limited to:
  
  • Assistance to veterinarians, veterinary assistants, and kennel assistants
  • Medical and surgical duties expected of a graduate and licensed registered veterinary technician
  • Drug handling including controlled substances in compliance with DEA regulations, ASNA protocols, and all other federal, state, and local laws
  • Medical leadership for veterinary assistants and kennel assistants
  • Flow of daily operations and surgical teams
  • Patient emergency support
  • Medical paperwork
  • Participate in relationships and communications with public clients and transport partners relative to customer service and patient care
• Perform the supportive medical duties of a veterinary technician which include but are not limited to:
  
  • Equipment operation and maintenance
  • Inventory control including expendables and drugs
  • Upkeep and maintenance of medical, surgical, and kennel areas
  • All duties of a veterinary assistant as needed
  • All duties of a kennel assistant as needed

Professional Development and Organizational Support (5%)

• Ability and commitment to operate in alignment with our Core Values of Commitment, Ownership, Team, Elevate, and Impact!
• Serve in any surgical, medical, or training role as needed and support all daily operational processes to complete the day's surgeries and training program goals successfully and safely
• Fully engage and participate in the self-performance management process including annual reviews, regular feedback sessions, required compliance training, and goal setting
• Actively seek individual development opportunities in relation to job function
• Under the supervision of the DMS (L or O), and in respect to veterinary technician operations, encourage and advocate for:
  
  • Smooth and efficient operation of ASNA surgical, medical, and training programs
  • Program policies and strategies that support ASNA's high standards of quality and best practices
  • All aspects of operations be enforced with campus wide consistency and adhere to all federal, state, and local regulations
  • A positive learning environment across campus supportive of ASNA culture

• Participate in assigned ASNA department and program specific projects and any other assigned commitments to support ASPCA 2030 goals
• Travel up to 15% as needed
• Serve in any role qualified for as needed
• Perform all other duties as assigned by the DMS (L or O) or the ASNA Senior Leadership Team`

Qualifications

• Exemplifies the ASPCA's Core Values:
  
  • Has Commitment and dedication to improving the lives of animals
  • Demonstrates Ownership and feels responsible for outcomes
  • Believes in Team - that we are stronger together
  • Seeks to Elevate others and reimagine what is possible
  • Focuses on Impact, specifically making change for animals
• Possess outstanding interpersonal communication skills
• Ability to multitask and deal professionally with high levels of stress in an environment of changing daily operational priorities
• Ability to work in both a team environment and independently
• Ability to work in physically and mentally challenging conditions
• Flexibility in schedule to accommodate program needs, which could include varied daily shifts, weekends, evenings, and holidays
• Possess companion animal handling experience
• Ability to understand that patient death is a regrettable but an inevitable part of the medical profession and practice a healthy coping strategy for such events
• Must provide a valid driver's license upon hire and pass a motor vehicle history check demonstrating a safe driving history.
• Possess working knowledge of basic computer/technology skills including email and Microsoft Word
• Ability to lift 35 lbs/16 kgs without assistance and over this weight with assistance, and the ability to consistently stand, bend, lift, and climb during the course of a regular work shift
• Ability and willingness to travel up to 15% of the time as needed
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