The Operations Team Associate is part of the operations team that performs merchandise processing duties to support the merchandising function of the store. The Operations Team Associate position is non-exempt, and schedules include nights and occasionally weekends.
* Receiving: Performs the process of unloading and sorting merchandise cartons received on trailers. Moves new merchandise to the appropriate processing drop zone in a safe and timely manner utilizing equipment such as rolling flats, carts and z-racks.
* Processing and product Placement: Performs merchandise unpacking and unwrapping to ensure readiness for merchandising on the sales floor.
* Applies sensor tags per company standard.
* Maintenance & Housekeeping
* Removes packing materials from processing zones. Bails cardboard and prepares plastic for recycling.
* Ensures the cleanliness of the receiving area following processing on truck days.
* Housekeeping includes being responsible for the cleanliness of the facility specifically the restrooms, associate lounge, fitting rooms and office areas. (Not the case in all stores)
* Maintains a safe shopping and working environment
* Exhibits a warm and friendly demeanor when helping customers.
* Greets all customers and insures that their needs are met.
* Adheres to Belk's dress code policy.
* Assist with floor tasks to the overall benefit of the store, particularly during times of peak demand periods, including but not limited to:
* Seasonal sets
* Floor moves
* Daily maintenance
* Fill Ins
* Daily Standards
* Recovery
* Supports the store's focus on Relentless Customer Care
* Ability to ring the register
Minimum Education & Experience:
* Must be 18 or rising senior in high school
* High school diploma or GED preferred
Physical Requirements:
* Ability to use computer keyboard, standard telephone and other related business equipment
* Ability to lift between 10 and 72 lbs at floor level and/or team lift when necessary
* Ability to push / pull receiving equipment weighing up to 500 lbs such as rolling flats, z-racks and pallet jacks
* Ability to stand for long periods of time
* Ability to twist, bend and stoop to retrieve items from floor, shelves, racks, and hooks and place items on floor, shelves, racks and hooks
* Ability to work at a safe and steady pace
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