Leadership position

ROSATIS PIZZA
US - North Carolina - Apex
November 4, 2024

Responsive recruiter
Rosati's Pizza is 'Chicago's Greatest Thin Crust Pizza' company built on family values, work ethic, and teamwork. At Rosati's, our passion runs deep for our food, our team members, and our customers. Authentic Italian food matched with authentic, genuine people is the Rosati recipe.
Most Rosati's Pizza locations are locally owned and operated by entrepreneurial, franchised Operators. A range of Team Member opportunities exists at each restaurant, including front-of-house, back-of-house, and leadership roles.
Our aim is to serve guests and communities well, and we know that starts with people. Creating a positive and productive place to work is important to both Rosati's Pizza and our franchisees.
Job Summary:

We want to fill a leadership role for someone open to advanced positions to lead all aspects of our business. You will deliver a high-quality menu and motivate our staff to provide excellent customer service. Restaurant Manager responsibilities include maintaining the restaurant's revenue, profitability, and quality goals. You will ensure efficient restaurant operation and maintain high production, productivity, quality, and customer service standards.
To be successful in this role, you'll need leadership and experience in both the front and back of the house. We want you to know how to oversee the entirety of the restaurant from checking in with customers to back-of-the-house management experience. You'll hire qualified staff, set work schedules, oversee food prep, and make sure we comply with health and safety regulations.
We will expect you to lead by example and uplift our staff during busy moments in our fast-paced environment. Ultimately, you will ensure our restaurant runs smoothly and customers have memorable experiences with Rosati's.
Responsibilities:

Coordinate daily front and back of-the-restaurant operations
Deliver superior service and maximize customer satisfaction
Respond efficiently and accurately to customer complaints
Organize and supervise shifts
Appraise staff performance and provide feedback to improve productivity
Estimate future needs for goods, kitchen utensils, and cleaning products
Ensure compliance with sanitation and safety regulations
Control operations costs and identify measures to cut waste
Create detailed reports on weekly, monthly, and annual revenues and expenses
Promote the brand in the local community through word-of-mouth and events
Train new and current employees on proper customer service practices
Implement policies and protocols that will maintain future restaurant operations
Qualifications:

Proven work experience as a leader in the restaurant/hospitality industry
Proven customer service experience as a manager
Extensive food and beverage knowledge with the ability to remember and recall ingredients and dishes to inform customers and staff
Strong leadership, communication, motivational and people skills
Acute financial management skills
BS degree in Business Administration, hospitality, the management, or culinary schooling is a plus
You must be committed to improvement, both in the operations of your assigned restaurant as well as in your own personal and professional development
Possess the ability to motivate your staff in a positive and creative manner
Benefits/Perks:

Competitive Hourly Wages
Friendly, Team-Oriented Environment
Excellent Growth Opportunities

Compensation:
$18. 00 per hour
Rosati's Pizza is a Chicago-based, family-owned Italian food and pizza restaurant, established in 1964 by Dick, Ron and Al Rosati. With the Rosati name firmly established in the Chicago suburbs, generations of mid-westerners have grown up with the brand and continue to spread its legend to every corner of the country.
Rosati's specializes in authentic Chicago-style pizza and Italian cuisine with high quality ingredients, superior customer service and reliability. When people come to Rosati's, they expect the best and that is what we deliver, every time.
Rosati's Pizza is growing fast, and we need you! We have a commitment to and passion for flavorful food, authentic service. and hiring the best! Join our team and you'll become part of a family that is consistently rated among the best.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Rosati's Pizza.

Read the full job description and apply online on the recuiter's web-site

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