Patient Services Representative

Optum
US - Indiana - Muncie
December 28, 2024

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

As a Patient Service Representative, you will be working in a collaborative office environment alongside other medical professionals.

Location: 3631 N. Morrison Road, Muncie, IN

Schedule: Monday - Friday, 7:00AM - 5:00PM. Supervisor will determine schedule.

Primary Responsibilities:

Greet patients as they arrive and manage wait time
Assist patients with intake processes including copying required documents
Collect co-payments, co-insurance and deductibles and issues receipts
Manage cashier box and daily deposits according to company policies
Process walk-in patients and visitors
Answer phones and schedule appointments
Manage medical records (maintains, files/scans, prepares for schedule)
Ensure all correspondence is scanned and/or filed in timely manner
Running insurance eligibility for patients
Process requests for medical records release and maintain appropriate logs, etc.
Perform all other related duties as assigned

What are the reasons to consider working for UnitedHealth Group? Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include:

Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays
Medical Plan options along with participation in a Health Spending Account or a Health Saving account
Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage
401(k) Savings Plan, Employee Stock Purchase Plan
Education Reimbursement
Employee Discounts
Employee Assistance Program
Employee Referral Bonus Program
Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)
More information can be downloaded at: /uhg.hr/uhgbenefits

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

Read the full job description and apply online on the recuiter's web-site

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