Director of Business Development

Midwestmuseums
US - Indiana - Muncie
January 20, 2025

Job Title: Director of Business Development

Division: Administration

Department: Business Services

Supervisor: Chief Operating Officer

Location:

FLSA Status: Exempt, FT

Organizational Function: Senior Manager

Salary Range: $53,000 to $56,000 Annually

PURPOSE: Strategic oversight of the retail, hospitality, farmers market and visitor services functions at Minnetrista, driving enhanced efficiencies and revenue growth across these business lines. Key participant in strategic and operational discussions and decision-making as a member of the Leadership. Supervise staff.

QUALIFICATIONS:

Have BS/BA in business, marketing, management or related field required; minimum of five (5) years' experience in high-level management; experience in managing, coaching, and growing lines of business required.

Demonstrate strong communication, multitasking, analytical, organizational, and project management skills including the ability to work individually and collaboratively. Deliver timely outcomes.

Show proficiency with Microsoft Office Suite, particularly Excel. Experience with CRM software; Altru by Blackbaud preferred. Able to learn new software as necessary.

Able to interact, manage, lead, motivate, and delegate as appropriate with division staff is required.

Work with diverse members of the staff and public with a strong customer service mindset.

To be successful in this position, an individual must be aligned with Minnetrista's cultural values and visitor-centric focus. The incumbent ensures effective working relationships by cultivating and maintaining professional credibility with all staff, administration, and volunteers. The individual demonstrates maturity, sound judgment, positive attitude, and works collaboratively with peers and colleagues throughout the organization and community.

KEY RESPONSIBILITIES:

Minnetrista's culture is team-oriented and collaborative. To that end, all position responsibilities include the following three performance expectations & priorities:

Achieve the organization's purpose by demonstrating Minnetrista's vision, values, mission, goals, and strategies daily.

Help others achieve the organization's purpose through collaboration and teamwork.

Carry out job function through completing the following essential duties directly or through subordinate personnel.

JOB DUTIES:

Lead annual planning efforts for retail, hospitality, farmers market, and visitor services. Develop and monitor progress toward annual goals as set out in business plans.

Improve profits in retail, farmers market, and hospitality by supporting client acquisition efforts (including direct contact with clients and solicitation of prospects), strengthening external partnerships, undertaking market analysis, and enacting new revenue generating initiatives.

Understand, review, update, and implement an appropriate system of institutional policies, internal controls, and procedures; communicate to leadership team and staff, as appropriate.

Collaborate, educate and provide guidance to staff and managers about the institution's revenue-generating mindset and processes to aid in planning, build staff buy-in, and encourage compliance.

Prepare and analyze monthly reports for retail, farmers market, and hospitality departments to ensure that financial goals are being met and shortfalls are addressed. Consult with Senior Staff Accountant, as needed.

Participate in institutional annual operating and capital budget discussions as a member of the leadership.

Develop annual budget priorities and requests for retail, hospitality, farmers market, and visitor services departments in collaboration with department leaders.

Supervise and mentor department leads to ensure a world-class customer experience for internal and external guests while protecting physical assets and promoting the effective use of institutional tools (e.g, CRM).

Collaborate cross-departmentally to support timely and appropriate marketing of business lines, adherence to organizational policies, and shared space usage.

Represent Minnetrista in a professional manner through active participation and involvement in community activities and associations, as relevant.

Engage in continuous professional development; maintain an understanding of museum and related trends to make strategic decisions. Participate in institutional success by improving processes, sharing information and contributing new ideas.

Perform all other duties required.

WORK ENVIRONMENT

Primary sedentary office environment with desk, computer, phone, some physical files; remote work may be appropriate as facilitated through department head and COO. Must be able to move about 40-acre main campus. Work hours require flexibility with some evenings and weekends.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Minnetrista values diversity and inclusivity and is an Equal Opportunity Employer.
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Read the full job description and apply online on the recuiter's web-site

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