BUSINESS OPERATIONS MANAGER: STUDENT SUCCESS

Student Success delivers nationally recognized student services which facilitate the transformation of student's lives.
We serve the needs of a thriving community of learners by fostering engagement, personal growth, and leadership to advance students' academic success.
The Office of the Dean ofStudents offers dependable services for our campus while empowering students to advocate for themselves in the context of advancing appropriate academic and community expectations.
Our programs may offer support during times of conflict, facilitate healing during times of crisis, and provide educational opportunities during times of development.

We aspire to be campus leaders who challenge and support students as they grow and develop into ethical and contributing members of society.
We advance opportunities for students to learn, grow, and transform into value-driven leaders who are better prepared to make significant contributions in Montana and around the globe.

Student Success is comprised of offices that serve students in many ways.Admissions -

Dean of Students -

Financial Aid -

Leadership Institute -

Registrar -

Student Engagement -

Student Wellness -

Veteran Services -

Duties and Responsibilities

Oversee business operations including, but not limited to:
Human Resources:

Coordinate new employee recruitment and handle all new hire and termination procedures for both professional and student staff.

Manage payroll processes, including bi-monthly payroll reconciliation.

Maintain student staff roster to include positions and pay rates.

Fiscal Management:

Accountable for procurement of goods/services, reviewing/approving transactions, monitor expense, revenue, and receivables, requesting payments, reconciling all indices within the department, and assisting with the management of annual fiscal year budgeting activities.

Work closely with Fiscal Shared Services and central finance to ensure resources are used in accordance with university policies and procedures related to business procedures, purchasing policies and procedures, and travel policies.

Maintain appropriate inventory such as computers, and other relevant office equipment.
With regular audits/updates each year.

Maintain knowledge and regular review of all business operational systems, automated processes, and related technology.

Functional Support

Provide customer service, functional and project support for the office.

Supervise student employee front desk associates.

Run reports from computer databases to gather.
This is not limited to a specific office as this position may provide support for projects.

Coordinate logistics for events and projects including booking locations, handling refreshments, designing and sending invitations, handling reservations, and gathering/stuffing handout materials.

Coordinate communications (phone, email, walk-in) and on-call meetings for the office.

Produce print and digital media for the event and potentially for events and programs.

Maintain and update webpages.

Organize and maintain records in software used by the office (such as Maxient, Accommodate, MSU software platforms, etc).

Manage calendars for appropriate staff in the office.

Schedule and conduct daily meetings.

Assist the executive assistant to the vice president by providing support for projects and programs.

Required Qualifications - Experience, Education, Knowledge & Skills

Bachelor's degree or a combination of relevant education and/or applicable experience.

Strong computer skills, including the ability to use Outlook, Excel, Word and database management and spreadsheet software.

Preferred Qualifications - Experience, Education, Knowledge & Skills

Demonstrated organizational, analytical, and critical thinking skills.

Demonstrated ability to work independently, organizing and prioritizing large volumes of work with a high degree of accuracy and confidentiality; attention to detail; while maintaining a positive, effective, and professional approach.

Demonstrated experience developing and maintaining replicable, detailed, and accurate operational systems and record keeping processes.

The Successful Candidate Will

Effectively coordinate and prioritize workload to meet time-sensitive deadlines.

Utilize a growth mindset when facing personal and professional development opportunities.

Have ability to positively respond to difficult situations with comprehensive and creative outcomes.

Consistently demonstrate professional written and verbal communication skills.

Demonstrate a commitment to continually supporting, promoting and building a whole community, which includes people of many backgrounds.

Demonstrate initiative and ability to work collaboratively in a team-oriented office culture, assisting with special projects, events and departmental and/or Student Success area initiatives.

Possess excellent interpersonal skills and abilities to build and maintain positive working relationships within the department, University, and community.

Model professional and ethical behavior.

Maintain knowledge of and implement current best practices for business and operations in college health.

Seek opportunities to enhance the overall operations of Student Success with intentional interdepartmental collaboration and the development and implementation of integrated operations processes.

Position Special Requirements/Additional Information

This job description should not be construed as an exhaustive statement of duties, responsibilities or requirements, but a general description of the job.
Nothing contained herein restricts Montana State University's rights to assign or reassign duties and responsibilities to this job at any time.

Physical Demands

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations.
The requirements listed above are representative of the knowledge, skill, and/or ability required.

This position has supervisory duties?

Yes