The primary role is to develop the Medical Assistant Teams and Medical Assistant Leads at SCL Health Medical Group Clinics with a focus on workflows, protocols and team building and development. This role will strongly collaborate with the Clinic Managers and partner with Process Improvement, Ambulatory Informatics, Pharmacy and other system resources.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Responsible for development and coaching of Medical Assistants (MA)
Responsible for developing MA and MA lead clinic orientation and training
materials. Maintain accountability with lead MA to accomplish orientation,
education and training of MA staff
Coach providers and MAs on building trusting work relationships that
maximize patient centered care
Act as a Subject Matter Expert for the MA Scope of Practice
Make quality improvement recommendations by observing work
flows, studying, evaluating and redesigning processes
Responsible for execution of MA role in pharmacy guidelines including vaccine administration process, controlled substances, CLIA (Clinical Laboratory Improvement Amendments) proficiency and general medication safety practices
Responsible for identifying, creating, implementing and standardizing necessary MA protocols
Participate in clinic QI (Quality Improvement) meetings to support MA driven measures (for example, measures that rely on inreach) and actively participate in clinic process improvement projects that focus on the MA role
Participate in the interview process by providing guidance to lead MAs
Promotes mission, vision, and values of SCL Health, and abides by service behavior standards.
Performs other duties as assigned.
Minimum Requirements
Preferred:
Physical Requirements:
Location:
Rocky Mountain Clinic, St James HospitalWork City:
ButteWork State:
MontanaScheduled Weekly Hours:
40The hourly range for this position is listed below. Actual hourly rate dependent upon experience.
$31.62 - $47.43We care about your well-being - mind, body, and spirit - which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.
Learn more about our comprehensive benefits packages for our Idaho, Nevada, and Utah based caregivers, and for our Colorado, Montana, and Kansas based caregivers; and our commitment to diversity, equity, and inclusion.
Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
All positions subject to close without notice.
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