Veterinary Assistant

WellHaven PetHealth
US - Montana - Helena
October 28, 2024

Valley Veterinary Hospital of Helena is seeking a Part-Time Veterinary Assistant to join our fantastic team of Veterinary Professionals. If you want an outstanding work-life balance and enjoy the outdoors, you should know that Helena is just a stone's throw away from some of the most breathtaking national parks. We are located halfway between Yellowstone National Park and Glacier National Park, which makes for some phenomenal weekend trips! Helena also offers expansive trail networks for hikers and mountain bikers, world-class fishing, and outstanding skiing opportunities. Work and play with us!

Our hospital is staffed with a team of highly skilled, compassionate veterinary professionals who share the same unwavering passion and commitment to improving the lives of animals and the people who love them. We work cohesively as a team and genuinely enjoy being with one another all day, which lends itself to the fun, friendly atmosphere you will find within our clinic. You will feel right at home when you first walk through our doors.

Job Summary

The Veterinary Assistant plays a crucial role in supporting veterinarians and veterinary technicians, ensuring the well-being of pets, educating clients, and maintaining the highest standards of veterinary care.

Key Responsibilities

Main Accountabilities:

Demonstrate proficiency in applying technical skills acquired through education and experience, which includes expertise in surgery, dentistry, laboratory procedures, venipuncture, proper restraint techniques, and strict adherence to established protocols for maintaining a sterile and safe environment
Contribute to the day-to-day efficiency and smooth operation of the hospital
Utilize exceptional communication skills to engage with team members and clients effectively
Maintain thorough and accurate medical charting for all patients, consistently meeting hospital quality control standards
Educate clients about Wellness Plans, offering guidance on pet care and overall health as appropriate
Assume responsibility for select reception duties, such as answering phone calls, scheduling appointments, and facilitating patient intake and discharge
Obtain pertinent medical history and patient information
Assist in managing hospital supplies, including inventory tracking and restocking as necessary
Ensure the completion of all assigned hospital duties before the end of each shift
Act as an advocate for the overall success and performance of the hospital

Customer Service Delivery:

Consistently provide professional, efficient, and exceptional service
Demonstrate excellent communication and organizational skills when interacting with the veterinary team and clients
Effectively adapt to individual clients and their needs
Effectively resolve customer complaints as appropriate

Other:

Adhere to OSHA standards and regulations as outlined in company policies
Ability to perform other job duties as assigned

Required Skills and Knowledge

Ability to:

Enhance and acquire new veterinary technical skills such as proficiency in anesthesia, surgical assistance, and dentistry
Work independently and exercise good judgment
Multi-task effectively
Remain action-oriented and effectively set priorities
Work well in an extremely fast-paced work environment, remaining calm and resilient
Exhibit proactive initiative in addressing tasks and challenges as they arise
Complete work, maintaining a high level of accuracy while managing constant interruptions
Learn new computer software systems (EMR, Scheduling, etc. )
Provide a high level of accountability

Experience/Knowledge in:

Handling dogs, cats, and exotic animals
Providing basic animal care, such as feeding, bathing, grooming, and monitoring for signs of distress or illness
Common medical procedures, including administering medications, wound care, and assisting with diagnostic tests

Demonstrates:

Strong customer service focus while effectively adapting to individual clients and their needs
Excellent communication skills and the ability to manage a variety of emotional situations - remaining empathetic, compassionate, and approachable

Education and Experience

High School Diploma or equivalent
6+ months of experience in the veterinary industry
Completion of an NAVTA-approved veterinary assistant program or an equivalent combination of education, training, and experience that demonstrates the necessary knowledge, skills, and abilities (preferred)

Work Location, Environment, and Physical Requirements

The Vet Assistant position is performed onsite at our hospital or at an approved offsite event location. Remote work is not available for this position
Hospital environment includes limited space, smells from pet waste, and noise (barking, etc. )
Schedules may include 10+ hour shifts, Saturdays, evenings, and holidays
Good hand-eye coordination, arm-hand-finger dexterity with the ability to reach and grasp, and visual acuity to use a keyboard, operate equipment, and read information
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus
Ability to lift 50+ pounds
Able to stand, walk, stoop, kneel, crouch, and climb
May routinely be exposed to pets that may bite or scratch, biological hazards, anesthesia medications (smells), radiation if near an Xray machine, prescription medications, including controlled substances

Additional Information

Our hospital is part of the WellHaven Pet Health ("WellHaven") network of hospitals. This allows us to have a more extensive and stronger support system, connecting with other hospitals in the area while remaining autonomous.

WellHaven helps veterinarians, and their teams succeed both personally and professionally. We value our medical teams and strive to support each team member each and every day. Our focus on personal growth, practice support, and life balance frame the relationship we want to have with our hospital teams. This people-first approach has made a considerable difference in the lives of our teams, clients, pets, our communities, and the health of our hospitals.

We've been recognized in Inc. Magazine for making a difference in our community and in Forbes for being named one of America's Best Startup Employers. It is an exciting time to be part of the WellHaven team and an excellent time for you to consider joining us!

Please learn more about WellHaven at wellhaven. com.

WellHaven Benefits

WellHaven offers competitive pay and a great benefits package.

Please review our benefits package at: /wellhaven. com/wellhaven-employment-benefits/

Commitment to Diversity

WellHaven is an Equal Opportunity Employer. WellHave.

Read the full job description and apply online on the recuiter's web-site

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