About Lumen
Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up - committed to teamwork, trust and transparency. People power progress.
Lumen's commitment to workplace inclusion and employee support shines bright. We've made the Newsweek 2024 Greatest Workplaces for Diversity list and achieved a perfect score of 100 on the Human Rights Campaign Corporate Equality Index (CEI) for the fifth consecutive year. Plus, we're the top employer in the communications and telecom industry, ranking 12th overall across all industries in The American Opportunity Index.
We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.
Legal Statement
In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
The Role
The Project Manager is the primary single point of contact for large-scale deployments with significant complexity. Responsible for planning, organizing, and managing the customer's implementation to meet scope, timing and budget expectations and overall project outcomes. This role participates in and leads the completion of complex solutions to meet customer needs & is engaged according to PMO criteria and standards. This role will have the opportunity to work on transformative projects for the Accelerate Growth Team to help drive performance into 2025. The candidate should be deeply executional with the ability to operationalize how projects come to life.
Work Location
This is a fully remote position open to candidates based anywhere in the U. S.
The Main Responsibilities
Develop, plan, and manage implementation of activities for highly complex projects/programs for external/internal customers throughout their lifecycle
Accountable for timely project completion and delivery.
Analyzes work plans and schedules and develops project progress and status reports (including executive status updates)
Responsible for resource requirements/allocation.
Coordinate and facilitate project meetings.
Develop and distribute timely meeting minutes; to include track/manage action items and verify they are incorporated into the program schedule and that deliverables are met on time.
Assess/Manage risk, impacts and potential alternatives and escalate as required to the appropriate level of management.
Set program objectives and establish clear measures to successfully define and meet project deliverables and timelines. Utilize the change control process to track schedule changes.
Acts as project team leader & accountable for successful overall project completion
Ensure adherence to project related policies and processes
Reiterate scope, roles/responsibilities and schedule on a regular basis and provide team members a single point of contact for all project issues
Employs judgment to make business decisions about things that will impact the project, customer or company and has the authority to stop activities from proceeding when continuing to move forward would have a negative impact
Responsible for identifying and ensuring participation of all required internal and vendor resources to ensure the on-time delivery of sold services within budgetary guidelines.
Negotiates due dates based on resource/network availability to maintain Lumen's profitability and to meet customer requirements.
Understands project goals and objectives as it relates to customer's business strategies and long-term needs. Deliverables include project assessment, team formation, schedule preparation, status/jeopardy reports, risk analysis, project status reports, and post implementation analysis.
Works with ambiguity. Ability to identify the problem and recommend solutions.
What We Look For in a Candidate
Minimum:
Bachelor's Degree and/or 5+ years of related experience
Experience working in fast paced, agile environment. Preferably in a commercial organization.
Preferred:
Implementation experience with more than one of the following technologies: DWDM, Transport/Waves, MPLS,
Managed Services, Voice (PRI, SIP, Porting, etc. ), Security, SD WAN, Managed Enterprise Services, Meraki, etc.
Experience leading multiple complex projects in the technology industry
Project Management Professional or PRINCE2 Certification
6+ years in project management experience
Compensation
The starting salary for this role differs based on the employee's primary work location. Employees typically do not start at the top of the range, though compensation depends on each individual's qualifications.
Location Based Pay Ranges
$80,510 - $107,340 in these states: AR ID KY LA ME MS NE SC SD
$84,740 - $112,980 in these states: AL AZ FL GA IA IN KS MO MT ND NM OH OK PA TN UT VT WI WV WY
$88,980 - $118,630 in these states: CO HI MI MN NC NH NV OR RI
$93,210 - $124,280 in these states: AK CA CT DC DE IL MA MD NJ NY TX VA WA
As with the pay range variety that's based on the region of a country, specific offers are determined by various factors such as experience, education, skills, certifications and other business needs.
What to Expect Next
Based on your job application information you may be given the opportunity to complete a video interview immediately after applying. This will include a set of questions for you to record a response to in addition to Game Challenges. Completion of this video interview is a requirement in order to be considered for our open position. Now not a good time? No worries, we will also send you an email with a link to complete the video interview. We strongly recommend that you complete this within 5 days of yours application date.
Requisition #: 335059
Background Screening
If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (/jobs. lumen. com/global/en/faq) . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants wit.
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