Digital & Tech Mgmt Manager

Digital & Tech Mgmt Manager

Job ID

192770

Posted

13-Jan-2025

Service line

Corporate Segment

Role type

Full-time

Areas of Interest

Accounting/Finance

Location(s)

Remote - US - Remote - US - United States of America

About the role

The Global D&T Platform team supports CBRE's organization globally. The team focuses on providing the foundations and engine of a world-class organization for Real Estate and Property professionals to work effectively with clients demonstrating best-in-class processes and tools to deliver relevant outcomes.

The Manager, Product Owner is responsible for implementing and supporting CBRE's Enterprise Procure-to-Pay platform. This position requires someone who can work independently, is a self-starter, and able to respond in a matrixed, fast-paced environment. The ideal individual must have the ability to multi-task while maintaining full attention to details and priorities and excel at working with high level business customers to understand their strategies and match them with the right solutions.

The Manager, Product Owner handles technology implementations and provides ongoing support to our users. They provide oversight to the day-to-day operations of the platform, including process improvements, new account stabilization, supplier management, issue partner concern, trainings, and communications. Excellent time management skills with sophisticated Microsoft Office skills are required to work in Excel spreadsheets and create PowerPoint decks. Superior customer service experience is needed to agree with suppliers while maintaining a positive image to all CBRE customers at all times.

What you'll do

• Product Owner for CBRE's Procure-to-Pay Platform in the Americas region (Corp/GWS)

• Understands Supply Chain, Finance (including Accounts Payable) and Field Operations community needs by maintaining a close relationship with collaborators to comprehend and communicate their needs and participate in validation of the solutions

• Stays current with industry trends and recommends relevant technologies, partnering with key customers to influence the change and develop implementation plan

• Ensure the vision and strategies of the collaborators are clearly understood and being implemented within the product or processes

• Interface and coordinate with business lines and cross-functional workstreams to define priority, business needs, and requirements

• Development and prioritization of the project plan and roadmap, which aligns with partner's vision

• Understand the P2P market and leading practices within the marketplace

• Develop detailed knowledge and understanding of the business process

• Develop presentation documents

• Organize meetings and calls with internal customers for project updates and key design decisions

• Coordinate internal communications

• Track and update status of project and complete weekly reports and dashboards

• Manage all business process and system issues through the proper channel

• Provide additional support to the project team as requested

• Lead all aspects of the Americas Dashboards and implement strategies to enhance important measures

• Support the technology governance model and customer concern paths

• Perform internal user satisfaction reporting/monitoring including internal surveys, creating action plans

• Identify and implement process improvements

• Partner with Coupa on enhancement request and priority tracking

• Assist in creating Learning Assets (job aids and tip sheets)

• Create and maintain templates/programs- project management or support with new programs as needed

• Customer concern point for Coupa issues/questions

• Maintain Coupa intranet and supplier portal sites

• Test, build, and roll-out new functionality

What you'll need

• Ability to work productively and influence change within a large, sophisticated organization with a myriad of legacy purchasing practices

• Understanding of procurement, accounting, and finance processes

• Comprehensive understanding of external factors that impact the business

• Proven project management, financial analysis and problem-solving skills

• Proven track record to lead and complete business decisions across an organization

• High attention to detail, and accuracy, within a high-volume work environment

• Passion and aim to succeed

• Excellent written, verbal, and presentation skills

• Strong analytical skills

• Passion to provide phenomenal service to internal customers

Why CBRE?

At CBRE, we believe we possess an encouraging environment where integrity, service, and excellence craft our approach to every opportunity. We are guided by the needs of the cities we inhabit, the communities we build and the world we live in.

• CBRE named a Fortune's Most Admired Real Estate Company Fourteen years in a row

• CBRE agrees to acquire J&J Worldwide Services, a leading provider of engineering services, base support operations and facilities maintenance for the U. S. federal government.

• Named a World's Most Ethical Company by Ethisphere for 11th consecutive year.

• Ranked #3 on Barron's Most Sustainable Company list

CBRE carefully considers multiple factors to determine compensation, including a candidate's education, training, and experience. The minimum salary for the Product Owner, Management Manager position is $94,000 annually and the maximum salary for the Product Owner, Management Manager position is $120,000 annually. The compensation that is offered to a successful candidate will depend on the candidate's skills, qualifications, and experience. Successful candidates will also be eligible for a discretionary bonus based on CBRE's applicable benefit program.

Equal Employment Opportunity: CBRE is an equal opportunity employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.

Candidate Accommodations: CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company's success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at recruitingaccommodations@cbre. com or via telephone at +1 *** (U. S. ) and +1 *** (Canada).

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