Restaurant/Lounge Server - Glacier National Park

Xanterra Parks and Resorts
US - Montana - Columbia Falls
November 8, 2024
Hospitality

Overview

Live. Work. Explore. as a part of our Food & Beverage team in Glacier National Park!

At Glacier National Park Lodges, we depend on our team members to be highly motivated, committed, share our vision and work together to attain it, while our work environment encourages responsibility for personal growth and promotes pride in each employee. No matter what your job is, you will be a proud steward of the park and play an essential role in providing warm and friendly hospitality to all our guests.

We're hiring Restaurant/Lounge Servers to Live. Work. Explore. this summer!

Job Summary:The Restaurant/Lounge Server delivers exceptional dining experiences by efficiently managing food and beverage orders, providing attentive service, and maximizing guest satisfaction through menu knowledge and suggestive selling techniques.

The Details:Position Type: SeasonalSeason Dates: May through October 2025 (exact dates vary by location)Pay: $10.30/hr + tips (subject to change for 2025)Schedule: Typical schedule is 40 hours, 5 days per week (may include weekends, evenings, and holidays)

Why Glacier National Park?We are a welcoming community who work hard, share a real passion for the environment, and enjoy crafting memorable experiences for our guests. As part of the Xanterra Travel Collection, we are an authorized concessionaire in Glacier, and proud stewards of the park.

Life in Glacier:

• Employee housing (dormitory-style or RV site) and on-site employee meals (cafeteria-style)

• Free on-site laundry facility, employee shuttle service, Wi-Fi (limited bandwidth)

• Fast-paced, exciting work environment with plenty of upward mobility and growth opportunities

• Meet people of all ages from all over the country and world

• The adventure of a lifetime!

Benefits:

• Medical

• Employee Assistance Program

• Wellness Program

• Learning and Development Program

Perks:

• Free Glacier National Park pass

• Free Red Bus Tours (if available)

• Retail, Lodging and Travel Discounts

• Planned employee trips and activities

• 15% Verizon service/products discount

• $350 Referral Bonus Program

Responsibilities

• Arrive ready and prepared for work. Punch-in accurately according to the 7 Shifts schedule and into the Kronos system on the time clock assigned.

• Check, enhance, and complete all side-work, stocking, or section preparation needed to begin service.

• Attend the pre-service circle meeting and record specials, shortages, and incidental information.

• Greet and interact with every member of your shift service team.

• Accurately record and enter all food and beverage items in to the POS system; pick up, garnish, and serve food and beverages promptly to guests; collect and process forms of payment accurately and efficiently; ensuring guest satisfaction throughout.

• Maximize sales and guest needs by using menu knowledge and suggestive selling techniques, and 'storytelling' entertainment.

• Provide, with Professional Demeanor, performance coaching and technical assistance to all other members of the service staff.

• Supervise small numbers of service peers during opening and closing duties as assigned by dining room management. Complete all side-work and pre-shift stocking for the following meal-period.

• Follow Company, NPS and departmental environmental practices, safety practices, and policies and procedures.

• Dining Room Servers must also assist in other departments or with other job duties as requested or necessary in line with the overall success of the outlet, location, and company.

Qualifications

• Must have a working knowledge of all menus: Specials, features, food, wine, beer, and cocktail service, and of general guest information.

• Expected to embody and practice all of the Xanterra Core Values and the Glacier National Park F&B Ten Commandments.

• Ability to work within and consistently build the service team and will be asked to help other team members as necessary.

• Certification in the TIPS alcohol awareness program is required; workshops will be provided if not currently certified.

Physical Requirements include:

• Must be able to walk and stand for long periods of time.

• Must be able to lift and carry a minimum of 40 pounds. Frequent lifting and carrying of supplies, materials, and equipment throughout the day.

• Must be able to bend, stretch, and reach for extended periods of time.

• Working safely with required chemicals.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

Read the full job description and apply online on the recuiter's web-site

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