IT Client Support Analyst

GXO Logistics
US - Mississippi - Southaven
December 15, 2024

Logistics at full potential.
At GXO, we're constantly looking for talented individuals at all levelswho can deliver the caliber of service our company requires. You know that a positive work environment creates happy employees, which boosts productivity and dedication. On our team, you'll have the support to excel at workand the resources to build a career you can be proud of.
SHIFT- Monday- Friday 7:00 a.m.- 5:00 p.m. Overtime and Wekend Based on Need
ITTechnical Support
Responsibilities
Responsible for ensuring operational readiness of RF environment to include RF guns, pick carts and access points
Maintain inventory of equipment including guns, batteries for pick carts and chargers
Assign/receive equipment from users while maintaining detailed documentation
Inspect and test computer workstations to determine operational readiness
Perform onsite repairs for equipment capable of tracking end of life cycles and warranties
Work with offsite vendors for equipment repair
Configure and troubleshoot RF guns, pick carts, computers and printers
Perform reimaging of computer/laptops
Perform requests through ticketing system
Run cabling with ability to terminate utilizing RJ45 connectors as needed
Mount AP as needed
Ability to maintain vendor relationships and conduct in a professional manner
Maintain procurement, spending requests and purchase orders for equipment
Qualifications
High School diploma or equivalent, Required
3-4 years of experience with RF infrastructure in a distribution center environment
1-2 years of experience with wireless infrastructure
3-4 years of experience with RF equipment repairs, including RF guns, batteries and chargers
3-4 years of experience with computer repairs, including support of Windows 10
Ability to operate scissor lift
Ability to lift up to 80 pounds
Familiar with Hip printers, CT45 Honeywell devices and configuring RF guns
Ability to run Data drops within the Warehouse
GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team - energetic, innovative people of all experience levels and talents who make GXO a great place to work.
We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.

GXO adheres to CDC, OSHA and state and local requirements regarding COVID safety. All employees and visitors are expected to comply with GXO policies which are in place to safeguard our employees and customers.
All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Review GXO's candidate privacy statement here.

Read the full job description and apply online on the recuiter's web-site

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