Technical Service Engineer II

Westlake Corporation
US - Mississippi - Madison
January 9, 2025

Westlake offers you the potential to enrich your work life and career experience in an entrepreneurial environment. We work together to enhance peoples' lives through our products and presence in the communities in which we operate.SUMMARY

This position utilizes technical service to support compound sales efforts by investigating problems and recommending solutions. This customer-focused role is important to ensure Westlake Compounds understands and meets their existing and future internal and external customers' ever-changing needs.

DUTIES AND RESPONSIBILITIES

May include, but are not limited to, the following:

Provide technical services to customers in the form of product trials, technical reviews and seminars, and onsite customer troubleshooting
Partner with sales to maintain existing customers and generate new business opportunities
Conduct customer trials to support development efforts to generate new products and improve existing products
Provide training to customers, as needed
Investigate, solve and optimize customer processing
Continually benchmark Westlake's compound products by working with the development team
Maintain good working relationships with key stakeholders (technology, operations staff) at customer account
Perform additional duties as assigned

EDUCATION, EXPERIENCE AND QUALIFICATIONS

Bachelor's degree in science, chemistry or engineering is required
A minimum of 5 years of experience is required - including:
- Processing experience and/ or compounding in flexible PVC
- Formulating knowledge in flexible PVC
- Process troubleshooting in flexible PVC
- NSF and UL requirements
- Customer Trials, technical reviews and seminars, onsite customer troubleshooting
Must be able to travel up to 50-75%

PHYSICAL DEMANDS

While performing the duties of this job, the employee is regularly required to sit and work on a computer, stand; use hands to finger, handle, or feel; and reach with hands and arms. The employee frequently is required to walk; stoop, kneel, crouch, or crawl; and talk or hear. The employee is occasionally required to sit and climb or balance. The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, and ability to adjust focus.

WORK ENVIRONMENT

Work in office, plant and lab environment. Manufacturing environment includes: dust, outdoors, high noise levels and high temperatures.

Westlake is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to any characteristics protected by applicable legislation.

If you are an active Westlake employee (or an employee of any Westlake affiliates), please do not apply here. You will apply via the Jobs Hub application in Workday.

Read the full job description and apply online on the recuiter's web-site

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