Provider Engagement Manager - Oncology

Your Future Evolves Here

Evolent partners with health plans and providers to achieve better outcomes for people with most complex and costly health conditions. Working across specialties and primary care, we seek to connect the pieces of fragmented health care system and ensure people get the same level of care and compassion we would want for our loved ones.

Evolent employees enjoy work/life balance, the flexibility to suit their work to their lives, and autonomy they need to get things done. We believe that people do their best work when they're supported to live their best lives, and when they feel welcome to bring their whole selves to work. That's one reason why diversity and inclusion are core to our business.

Join Evolent for the mission. Stay for the culture.

What You'll Be Doing:

Provider Engagement Manager - Oncology

We are looking for the next generation of health care leaders. The ideal candidate is passionate about cultivating high-value relationships and high-value quality care that strategically aligns with Evolent's key performance benchmarks, results-oriented and pursues initiatives with energy and drive, and enjoys a multi-faceted, fast-paced environment.

Collaboration Opportunities:

The opportunity to build and nurture relationships within the healthcare industry. In addition to identifying and seizing the opportunity to drive provider engagement and support practice change management. Whether you're working with internal teams, external partners, or complex healthcare systems, your focus on building trust, delivering results, and fostering positive, long-term relationships is key to your success.

What You Will Be doing:

• Reporting to the National Provider Engagement Director-Oncology, you will be responsible for building and maintaining relationships with specialty oncology practices in your respective market(s).

• On behalf of our payer clients, you will work closely with practice administrators and clinical leadership, ensuring success with Evolent solutions, and supporting their ability to deliver high quality, cost-effective care.

• Accountable to internal and external stakeholders, leverage market intelligence to inform provider engagement efforts on high-value providers, with emphasis on driving clinical policy alignment through increased utilization of technology platforms

• Educate market providers on the benefits and streamlined efficiencies of our solutions and strengthen practice relationships to establish Evolent as a trusted and valued partner

• Responsible for all aspects of market(s)/practice engagement activities to include identifying key market practices and health systems, ensuring access to technology platforms and services, building and maintaining strong, positive practice and payer relationships, and resolving any barriers

• Coordinate and conduct practice meetings with pharmacy and clinical leadership and Evolent leadership to review key performance indicators in relation to program adherence, with a focus on clinical policy alignment

• Serve as a resource and liaison between practice(s) and Evolent's internal teams to triage escalations, effectively address and respond to practice concerns timely, and resolve issues as needed

• Document and resolve provider issues when presented

• Generate, interpret, and monitor practice performance trends to identify areas of improvement, training opportunities; execute plans to increase practice engagement

• Successfully implement change management initiatives

• Organize market/practice-based insights to assist joint operating committee meetings with payer clients

• Support the development of leadership business reviews and reporting

• Communicate updates to market providers in a timely matter

• Interact and participate with other departments to accomplish company- wide goals and objectives

• Utilize technology and workflow to maximize program results

Qualifications Required and Preferred:

• Bachelor's degree in healthcare or related field or equivalent years of relevant years of work experience.

• Three (3) years of provider relations, account management, and/or provider contracting, claims/reimbursement experience

• Knowledge of healthcare, managed care, Medicare, or Medicaid

• Strong knowledge of managed care terminology; broad knowledge of delivery systems and related industry terms

• Excellent verbal, writing, and presentation skills

• Extremely organized and detail-oriented with exceptional follow-through

• Ability to multi-task in a fast-paced environment; can adapt quickly to change; have strong negotiations (influencer) skills

• Ability to conduct physician in-servicing (training sessions)

• Excellent relationship building skills

• Proficient in Microsoft programs (i.e., Word, Excel)

• Ability to travel 25%

Technical Requirements:

We require that all employees have the following technical capability at their home: High speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug in directly to the home internet router. These at-home technical requirements are subject to change with any scheduled re-opening of our office locations.

Evolent is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status. If you need reasonable accommodation to access the information provided on this website, please contact***for further assistance.

The expected base salary/wage range for this position is $65,000-70,000. This position is also eligible for a bonus component that would be dependent on pre-defined performance factors. As part of our total compensation package, Evolent is proud to offer comprehensive benefits (including health insurance benefits) to qualifying employees. All compensation determinations are based on the skills and experience required for the position and commensurate with experience of selected individuals, which may vary above and below the stated amounts.

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