Guest Services Team Member

Mt Hood Meadows
US - Oregon - Mount Hood Parkdale
November 14, 2024

Mt. Hood Meadows and Cooper Spur Mtn. Resort foster an environment where every person feels a sense of belonging. We are committed to creating a consistent and enduring effort to improve diversity, equity, and inclusion for our team, guests, and community through respecting and celebrating all backgrounds and perspectives while addressing barriers through a collaboration of efforts with leadership, DEI (Diversity, Equity, and Inclusion) consultants, and our DEI Committee. Opportunities exist for our team to engage in training, educational resources, and focus work; connecting our mission of enriching lives to meaningful and purposeful work. We recognize that growing the culture and influencing the industry is a significant effort, it requires everyone's engagement, collaboration, and voice. We invite all our team members to be part of improving the culture in whatever capacity they can.

At Mt. Hood Meadows, we know quality matters. We pride ourselves on providing an enriching experience for all who visit our resorts as we strive to foster a sense of belonging. Our Guest Services Team enrich lives with their helpful and welcoming approach and they look for ways to enhance the guest experience while providing fun, efficient, and informative interactions. Guest Service Team Members' primary responsibilities include fulfilling pass and lift ticket sales transactions, providing guests with resort and operations information, and assisting with trouble-shooting lift ticket and pass media issues.

Qualifications and Experience:

Mt. Hood Meadows provides equal opportunities for all employees and applicants. We strongly encourage applications from people of all races, religions, sexual orientations, pregnancies, genders, gender identities, gender expressions, national origins, ages, mental or physical disabilities, ancestries, medical conditions, military or veteran status, citizenship status, socio-economic backgrounds, or any other status protected by law.

Research has shown that women may be less likely to apply for a job if they do not check all the boxes in the job description. We encourage anyone to apply for positions that pique their interests and will consider transferable skills in placement of specific qualifications. We believe in fostering a growth mindset and want our team to develop new skills and grow into the job they want at Mt. Hood Meadows and Cooper Spur or to take elsewhere on their personal career paths.

Must be at least 16 years old or older
Strong attention to detail and the ability to multi-task effectively
Comfortable working with and verbally communicating with guests and team members
Must be comfortable with the changing dynamics of a seasonal business
Ability to commit to work weekends and holidays during the winter season

Preferred Experience:

Prior cash handling and point of sale experience
Previous experience in customer service-based role

Compensation:

Starting Wage: $18.29 Hourly

Perks

Year-Round housing available. Subject to availability.
Ski/Snowboard Season Pass for employee and qualifying dependents

Don't Ski/Snowboard? Gift your lift access to a family member

Free Ski/Snowboard Group Lessons & Discounts on Rental Gear
Buddy Tickets (3 discounted tickets to share)
Resort Discounts (Food, Retail, Rentals, Lessons, & Daycare)
Mountain Exchange Program (Ability to request free lift access to regional resorts)
Industry Pro Deals (ExpertVoice, Outdoor Prolink, Helly Hansen, & More!)

Special invites to Columbia Employee Store, Adidas, and other industry retailers

Employee Assistance Program (EAP)
Free Employee Transportation from Hood River & Sandy
Sick Time accrued at 1 hr per 20 hrs worked, no wait period
Summer Seasonal Job Connections with Local Businesses
Access to Team Wellness Programs
Team Appreciation Events/Dinners
to learn more about our team member perks

Videos:

Watch our team in action on the MHM YouTube Channel

Must be comfortable with the changing dynamics of a seasonal business.

Full job description available during interview.

At Mt. Hood Meadows and Cooper Spur Mtn. Resort our mission is enriching the lives of our team, guests, and community. We believe this is a place where feeling a sense of belonging, rocking the team and guest experience, and exceeding expectations leads to your life being enriched. We welcome all to their mountain home.

Other details

Pay Type Hourly
Min Hiring Rate $18.29

Read the full job description and apply online on the recuiter's web-site

Related Job Postings

Travel Nurse RN - Neurology 2,182 per week

Care Team Solutions

US - OR - OR - Medford
November 13, 2024

Care Team Solutions is seeking a travel nurse RN Neurology for a travel nursing job in Medford, Oregon. & Requirements • Specialty: Neurology • Discipline: RN • Start Date: 12/02/2024 • Duration: 13 weeks • 36 hours per week • Shift: 12 hours • Employment Type: Travel Registered Nurse must have 2+...

Find Jobs Hiring Now Near You!

Get Jobilize Job Search Mobile App Now