CUSTOMER SERVICE REP

Core Mark
US - Missouri - West Plains
November 5, 2024
Customer Services

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Job ID: 110219BR

Type: Operations

Salary: Starting at $20-23/hr based on experience

Primary Location: Lees Summit, Missouri

Date Posted: 10/31/2024

Job Details:

Company Description

Performance Foodservice, PFG's broadline distributor, maintains a unique relationship with a variety of local customers, including independent restaurants and hotels, healthcare facilities, schools, and quick-service eateries. A team of sales reps, chefs, consultants, and other experts builds close relationships with customers - providing advice on improving operations, menu development, product selection, and operational strategies. The Performance team delivers delicious food but also goes above and beyond to help independent restaurant owners achieve their dreams.

Position Summary

Responsible for assisting all customers with order entries and any inquiries regarding the company. In addition, responsible for keeping all customers satisfied and happy with the company as their distributor and to accommodate them as best possible. Solves customer problems and deal with a variety of concrete variables in situations where standardization exists. Communicates and interacts with customers, vendors and co-workers professionally ensuring questions are answered accurately and in a timely manner. Functions as a team member within the department and organization, as required, and perform any duty assigned to best serve the company.

Duties and Responsibilities

• Input customer orders and credits.

• Input order and invoicing information accurately and in a timely manner.

• Assist customers with orders and problems. Contact vendors and requests samples for customers.

• Provide informative and professional assistance when working with the public, customers, vendors, and co-workers.

• Perform administrative responsibilties such as checking faxes and mail on a daily basis, writing sample requests and special orders when necessary.

• Attend training and Customer Service meetings.

• Performs other related duties as assigned.

Required Qualifications

High School Diploma or Equivalent

1 year of Customer Service Experience

Preferred Qualifications

2 years of Customer Service Experience

EEO Statement

Performance Food Group and/or its subsidiaries (individually or collectively, the Company) provides equal employment opportunity (EEO) to all applicants and employees, regardless of race, color, national origin, sex, marital status, pregnancy, sexual orientation, gender identity, religion, age, disability, genetic information, veteran status, and any other characteristic protected by applicable local, state and federal laws and regulations. Please click on the following links to review: (1) our EEO Policy; (2) the EEO is the Law poster and supplement; and (3) the Pay Transparency Policy Statement.

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Read the full job description and apply online on the recuiter's web-site

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