Supervisor, Clinical Contact Center
We are looking for a Supervisor to join our team and represent a top biotechnology company.
In this role, you will supervise call center staff, provide day-to-day supervision of contact center employees, and ensure service exceeds client KPI's/SLAs.
The ideal candidate will have a US RN License or Licensed Clinical Social Worker, recent Psychology experience within a Mental Health facility or clinic, and five years' experience supervising within a Call Center Supervisor role.
If you are passionate about delivering exceptional customer service and have strong leadership skills, we encourage you to apply!
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