Senior Manager Security Operations Center

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Specialty/Competency: IFS - Operations

Industry/Sector: Not Applicable

Time Type: Full time

Travel Requirements: Up to 20%

At PwC, our people in property management focus on providing strategic advice and solutions for clients in the real estate industry, helping them optimise their property portfolios and maximise returns. These individuals handle property acquisitions, leasing, asset management, and development projects.

In physical security management at PwC, you will focus on confirming the safety and protection of people, assets, and information through the implementation and management of physical security measures. You will utilise risk assessments, security system design, and emergency response planning in your work.

Growing as a strategic advisor, you leverage your influence, expertise, and network to deliver quality results. You motivate and coach others, coming together to solve complex problems. As you increase in autonomy, you apply sound judgment, recognising when to take action and when to escalate. You are expected to solve through complexity, ask thoughtful questions, and clearly communicate how things fit together. Your ability to develop and sustain high performing, diverse, and inclusive teams, and your commitment to excellence, contributes to the success of our Firm.

Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:

  • Craft and convey clear, impactful and engaging messages that tell a holistic story.

  • Apply systems thinking to identify underlying problems and/or opportunities.

  • Validate outcomes with clients, share alternative perspectives, and act on client feedback.

  • Direct the team through complexity, demonstrating composure through ambiguous, challenging and uncertain situations.

  • Deepen and evolve your expertise with a focus on staying relevant.

  • Initiate open and honest coaching conversations at all levels.

  • Make difficult decisions and take action to resolve issues hindering team effectiveness.

  • Model and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements.

The Opportunity

As part of the Property Management team you design, plan, implement, and manage complex security programs and services. As a Senior Manager you lead large projects, innovate processes, and maintain operational excellence while interacting with clients at a senior level to drive project success. You are responsible for conducting risk assessments, establishing monitoring and recovery plans, and facilitating crisis management and business continuity drills.

Responsibilities

  • Design, plan, and implement complex security programs and services

  • Lead large projects to achieve operational excellence

  • Conduct thorough risk assessments and establish monitoring plans

  • Develop and implement recovery plans for crisis management

  • Facilitate business continuity drills and crisis management exercises

  • Maintain client interactions to drive project success

  • Innovate processes to enhance security operations

  • Comply with security standards and protocols

What You Must Have

  • Bachelor's Degree

  • 6 years of experience

What Sets You Apart

  • Security and/or Business Continuity certification preferred

  • Knowledge of designing, planning, implementing, and managing complex security programs

  • Understanding of the firm's organizational structure and operations

  • Leadership in designing and facilitating crisis management and business continuity drills

  • Experience conducting investigations and providing investigative support

  • Driving and implementing program objectives through persuasive influence

  • Keeping abreast of industry trends and developments

  • Implementing benchmark programs and solutions with leading organizations

  • Writing clear and concise documentation, communications, reports, and summaries

Learn more about how we work: /pwc.to/how-we-work

PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: /pwc.to/H-1B-Lottery-Policy.

All qualified applicants will receive consideration for employment at PwC without regard to race; creed; color; religion; national origin; sex; age; disability; sexual orientation; gender identity or expression; genetic predisposition or carrier status; veteran, marital, or citizenship status; or any other status protected by law. PwC is proud to be an affirmative action and equal opportunity employer.

For positions based in San Francisco, consideration of qualified candidates with arrest and conviction records will be in a manner consistent with the San Francisco Fair Chance Ordinance.

Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: /pwc.to/us-application-deadlines

The salary range for this position is: $89,000 - $315,000, plus individuals may be eligible for an annual discretionary bonus. For roles that are based in Maryland, this is the listed salary range for this position. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation and more. To view our benefits at a glance, please visit the following link: /pwc.to/benefits-at-a-glance

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