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Job Type

Full-time

Description

We are seeking an experienced and energetic leasing agent to join our team at Hickory Trace Apartments. Hickory Trace is a community of one hundred and twenty-six apartments with a mix of one, two bedroom homes.

JOB BRIEF: The Leasing Agent is responsible for outreach marketing, and is instrumental in developing marketing plans and strategies in order to maximize occupancy.

FUNCTIONS OF THE JOB

  • Greets and welcomes all visitors, residents and prospective residents.
  • Answers telephone inquires. Encourages prospects to schedule appointments by utilizing creative closing techniques and overcoming objections.
  • Must be knowledgeable regarding the apartment community, its amenities, the surrounding community, and its competition.
  • Frequently shops competition (at least monthly) to improve sales technique and gain awareness of market comparables.
  • Weekly outreach marketing to local businesses, preferred employers, etc. to establish and maintain positive relationships for referrals.
  • Responsible for compiling and maintaining database of market comparables.
  • Responsible for utilizing social media advertising
  • Meets prospective residents and records information on guest card to ascertain needs and qualifications.
  • Responsible for daily data entry of all leads (phone calls, e-mails and visits) and marketing sources.
  • Responsible for conducting daily follow up with prospects.
  • Responsible for daily inspection of display unit and or "show" apartments, amenities and the "leasing lane". Promptly freshens as needed and reports any needed concerns or repairs needed.
  • Exhibits a positive customer service attitude and represents the community and company well.
  • Emphasizes features, benefits, and positive life style rewards of the community.
  • Carefully conducts application verification process to ensure qualified applicants and submits to manager for approval.
  • Inspects rented unit and checks keys well in advance of move in date.
  • Prepares lease agreement. Collects initial fees and assists resident throughout move in process.
  • Prepares and processes lease renewals and required paperwork for the renewal.
  • Data entry of service requests, application information, market surveys, etc.

Scheduling: The schedule is Monday through Friday. Frequently requires weekend and evening hours. During times of emergencies, heavy work-loads or other company needs, there will be times when overtime is required.

Requirements

  • Must effectively convey ideas, images and goals to a diverse group of personalities verbally and in writing.
  • Good customer service skills
  • Competent in the use of telephone, fax, copier, scanner, and computer, including use of e-mail, Microsoft Word, Excel, and data entry.
Education and/or Experience:
  • High school diploma or GED required
  • Prior marketing or sales experience required; customer service experience helpful.
  • Yardi experience is helpful

Read the full job description and apply online on the recuiter's web-site

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