Identity Access Management Administrator

Eye Care Partners Career Opportunities
US - Missouri - Ballwin
October 28, 2024

EyeCare Partners is the nation's leading provider of clinically integrated eye care. Our national network of over 300 ophthalmologists and 700 optometrists provides a lifetime of care to our patients with a mission to enhance vision, advance eye care and improve lives. Based in St. Louis, Missouri, over 650 ECP-affiliated practice locations provide care in 18 states and 80 markets, providing services that span the eye care continuum. For more information, visit ***.

SUMMARY

Working within our Enterprise Access Management team, this role will assist in ensuring our employees have the correct access for their duties. Candidates for this role should be able to spot improvement opportunities that leverage automation and IdP features at our disposal.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Configure SSO apps within M365 Entra
Process large user data sets for mass updates of access and permissions
Identify, investigate and implement automations to reduce manual intervention for access requests
Review new and existing requests to prioritize daily tasks.
Working from a Service Now queue, efficiently address tickets within expected SLAs
Work multiple requests concurrently, as needed
Create, Deactivate, Delete, and/or Update accounts across a wide range of systems within the enterprise
Delivery of credentials
Identify ongoing process improvement.
Customer support as needed.
Coordinate regularly with your peers and peer teams to achieve objectives

QUALIFICATIONS

2+ years' experience as System Administration, User Administration, or similar
1+ year Experience with AD, O365/Exchange On-prem and Webaccount management, Ticketing System, Proficient in MS Excel and managing large data sets to process tasks
1+ Experience with powershellscripting, or similar
Ability to document and verbally communicate processes (new and existing)
Thrives working in a fast-paced environment
Ability to prioritize tasks across multiple requests
Adheres to the processes that are in place. Reporting gaps, inefficiencies, circumventions, and misses, to the EAM Team for review for future implementation as process improvements
Interpretive Listening
Attentive with an eye for detail
Resourceful and self-sufficient, takes initiative to manage and complete tasks
Able to work independently, within the EAM team and collaboratively with other Teams
Comfortable working in-office and/proven success working in a remote environment

EDUCATION AND/OR EXPERIENCE

Minimum Required: B.S. or B.A.
Minimum Required: 3 years of job experience with 1 year in IT.

SYSTEMS AND TECHNOLOGY

Proficient in Microsoft Excel, Outlook, Word
Knowledgeable in Active Directory, Exchange, and Azure
ServiceNow or other ticketing system experience
Experience working with large datasets.
Other Cloud platform experience

Other beneficial skills

Basic Network and Protocol knowledge
Healthcare terminology
Awareness of PHI and HIPAA

LICENSES AND CREDENTIALS

None

• ECP

If you need assistance with this application, please contact ***. Please do not contact the office directly - only resumes submitted through this website will be considered.

EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Read the full job description and apply online on the recuiter's web-site

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