State Farm Insurance - JobID:
100-#42 [Customer Service Representative] As an Account Associate at State Farm Insurance, you'll:
Assist customers with their insurance needs by providing accurate and timely information; Process policy changes and updates in the system; Handle incoming calls and emails from customers regarding policy inquiries and claims; Collaborate with team members to resolve customer issues and ensure customer satisfaction; Maintain customer records and update information as needed; Provide exceptional customer service by addressing customer concerns and resolving problems in a professional and efficient manner; Stay up-to-date with insurance products and industry trends to effectively assist customers; Follow company policies and procedures to ensure compliance with regulations and guidelines; Meet or exceed performance goals and targets set by the company; Continuously improve knowledge and skills through training and development opportunities.
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