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Working Title: Deputy Director

Job Class: State Program Administrator Supervisor Principal

Agency: Ombudsperson for Families

  • Job ID : 77413

  • Location : St. Paul

  • Telework Eligible : Yes

  • Full/Part Time : Full-Time

  • Regular/Temporary : Unlimited

  • Who May Apply : Open to all qualified job seekers

  • Date Posted : 10/25/2024

  • Closing Date : 11/15/2024

  • Hiring Agency/Seniority Unit : Office of Ombudsperson for Families

  • Division/Unit : Ombudsperson for Families/ Administrative Services

  • Work Shift/Work Hours : Day Shift

  • Days of Work : Monday - Friday

  • Travel Required : Yes, up to 20%

  • Salary Range: $32.16 - $46.56 / hourly; $67,150 - $97,217 / annually

  • Classified Status : Classified

  • Bargaining Unit/Union : 216 - Middle Management Association/MMA

  • FLSA Status : Exempt - Executive

  • Designated in Connect 700 Program for Applicants with Disabilities (/mn.gov/mmb/careers/diverse-workforce/people-with-disabilities/connect700/) : Yes

The work you'll do is more than just a job.

At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.

Under limited direction, the Deputy Director position assures effective and efficient operation of the agency and works closely with the Ombudspersons to achieve strategic agency goals. The position directs statewide plans affecting the state's complex, highly visible, and highly challenging child welfare system for serving Minnesota's children and families. The person in this position will represent the state and oversees operations in highly publicized situations to protect Minnesota's children and families, and promote the highest attainable standards of treatment, competence, efficiency, and justice. This position works closely with Ombudspersons across state agencies, across diverse stakeholder groups, and across service providers and other stakeholders, to champion the agency's mission, provide in-depth expert consultation, and direct an effective legislative strategy.

Job duties include, but are not limited to:


• Integrate and direct all short and long-term operational aspects of the agency.


• Provide state leadership and direct an integrated statewide approach and plan, to support the achievement of agency goals.


• Represent the agency in promoting, communicating, and directing the agency's priorities, strategic initiatives, and legislative strategy; and


• Serve as recognized state expert and oversee Ombudsman services for large-scale, highly- publicized, highly-
• sensitive government operations.

Minimum Qualifications

  • Three (3) years of supervisory/managerial level experience in a small to medium-size organization that includes directing and assigning work, managing, and measuring performance.

  • Knowledge or experience in child welfare and state and county social service operations (across all counties and varied systems), sufficient to oversee government operations, shape policy, administer programs, and provide expert consultation (e.g., to statewide leaders and policymakers)

  • Experience setting priorities, realistic objectives, and establishing effective program implementation to assess progress and make corrective decisions.

Minimum Qualifications assessed at interview:

  • Knowledge of strategic planning principles sufficient to guide critical resource and program activity decisions through stakeholder and political processes.

  • Skills in conflict management to analyze and resolve ambiguous or controversial situations.

  • Ability to provide guidance and problem-solving support to a variety of internal and external stakeholders.

  • Skills in verbal and written communications sufficient to provide direction to staff, communicate effectively with stakeholders, and interpret and communicate complex information.

A bachelor's degree in public administration, social services, criminal justice, or a related field may substitute for one (1) year of experience.

Preferred Qualifications

  • Knowledge of federal and state laws, rules, regulations, policies, programs, stakeholder groups, statewide services/systems, and local/state/national issues impacting children and families

  • Knowledge of victim services public administration, social services, criminal justice, or a related field

  • Advanced degree in public administration, social services, criminal justice, or a related field.

  • Professional experience in the legislative processes, public policy analysis and program development.

  • Experience working in a leadership position within a government office.

  • Experience with government budgeting, accounting procedures, auditing, data practices, and internal security control requirements sufficient to direct budgetary preparation. administration of appropriate funds and IT data bases and systems.

  • Knowledge of basic human resource policies, procedures, and labor contracts.

Additional Requirements

Incumbent must maintain valid driver's license, and insurance, OR have other reliable transportation.

The offer is contingent on passing a reference check.

AN EQUAL OPPORTUNITY EMPLOYER

Minnesota State Colleges and Universities is an Equal Opportunity employer/educator committed to the principles of diversity. We prohibit discrimination against qualified individuals based on their race, sex, color, creed, religion, age, national origin, disability, protected veteran status, marital status, status with regard to public assistance, sexual orientation, gender identity, gender expression, or membership in a local commission as defined by law. As an affirmative action employer, we actively seek and encourage applications from women, minorities, persons with disabilities, and individuals with protected veteran status.

Reasonable accommodations will be made to all qualified applicants with disabilities. If you are an individual with a disability who needs assistance or cannot access the online job application system, please contact the job information line at *** or email *** . Please indicate what assistance is needed.

Read the full job description and apply online on the recuiter's web-site

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