Cetera Investments is looking for a detail-oriented Operations Associate to support our Mutual Fund Operations in St. Cloud, MN. This role is essential to maintaining the smooth processing and integrity of trade activities and account management. As an Operations Associate, you'll play a key role in operational execution, accuracy, and compliance within our trading environment.
What you will do:
• Trade File Processing: Efficiently handle daily trade files from various trade vendors, ensuring accuracy and timeliness.
• Error Resolution: Identify and resolve any trade rejects, and communicate updates to relevant parties to ensure smooth transactions.
• Daily Reconciliation: Conduct daily balancing of trades, maintaining accuracy in all trading activities.
• Share Class Conversions: Process share class conversions accurately and in alignment with operational standards.
• Audit Collaboration: Partner with the Supervisor on audit-related items, contributing to accurate and compliant reporting.
• Customer Inquiry Management: Respond to internal and external inquiries related to account statuses, changes, and processes, including those from registered representatives.
• Account Research: Execute research on customer accounts as requested, ensuring thorough documentation and timely responses.
• Team Collaboration: Coordinate with team members to provide a consistent, high-quality experience for financial professionals.
• Additional Responsibilities: Support other operational activities as needed to meet team goals and regulatory standards.
What you need to have:
• High School Diploma or GED
• 1+ years of experience in operations or a similar field
• Proficiency in Microsoft Office applications
What is nice to have:
• Background in the finance industry
• Proven skills in problem-solving, organization, and follow-up
• Ability to manage multiple tasks effectively while adhering to deadlines, managing field inquiries, and completing internal assignments
#LI-Hybrid
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