Clinical Specialist, Neuro - New Orleans

Career Opportunities:
Clinical Specialist, Neuro - New Orleans (60390) Requisition ID 60390 - Posted - Posting Country (1) - Work Location (1) - Sales and Sales Operations - Undefined - Full-time - Professionals - BIOTRONIK
At BIOTRONIK Neuro, we're ready to redefine relief for patients experiencing chronic pain.
Leveraging BIOTRONIK's advanced cardiovascular technologies, BIOTRONIK Neuro has created a new approach to SCS therapy management:
one that's not just implanted, but truly connected to the needs of patients and providers.
BIOTRONIK Neuro is looking to add a Clinical Specialist to our Neuromodulation Segment in New Orleans, LA.
As a member of the clinical support team, you'll be responsible for providing technical clinical expertise and support of the sales process to colleagues, current customers, and/or potential customers.
You will work under general direction with clinical and sales teammates to identify and capitalize on sales opportunities by creating competency, comfort, and expertise with all Biotronik NRO among physicians, support staff, and customers within the assigned geography.
This role involves a high degree of independence and requires exercising independent judgment in planning, organizing, and performing work while continually seeking to improve territory efficiency.
Your Responsibilities
Provide technical, clinical, and programming assistance, primarily in support of 1-2 Territory Manager(s).
Assist Territory Managers in after-hours call support and activities.
Integrate into all accounts, build trust and relationships, and establish strong rapport with customers.
Be proficient in complex programming and case support.
Work seamlessly with Territory Manager(s) allowing them increased selling time.
Foster high trust relationships with customers, including regional team members.
Conduct PCP work and educational in-services, as directed.
Contact, visit, and interest clients and potential clients in the Company's products and address any client questions and concerns.
Provide medical professionals with sales support, information, and training on the use of Company products and with staff education, in-services, and technical troubleshooting.
Develop and maintain an in-depth knowledge of assigned accounts and customers, including competitor activity.
Conduct evaluations and develop sales strategies for capital equipment opportunities within accounts.
Collect and study information about new and existing products and monitor competitor sales, prices, and products.
Provide feedback to providers both within and outside the operating room setting on the directions for use specific to implantable devices.
Attend trade shows where new products and technologies are showcased and conferences to meet other sales representatives and clients and discuss new product developments.
Use clinical expertise to identify customer training and in-service needs with the goal of increasing customer usage, comfort, and understanding of all Biotronik NRO product lines.
Comply with U.S.
Food and Drug Administration (FDA) regulations, other regulatory requirements, Company policies, operating procedures, processes, and task assignments.
Provide sales support, clinical in-services, training, and guidance to current or potential customers.
Maintain positive and cooperative communications and collaboration with all levels of employees, customers, contractors, and vendors.
Perform other related duties and responsibilities, on occasion, as assigned.
Your Profile
Associates Degree or technical certification; Bachelor's Degree preferred.
1 - 2 years work experience, with a strong preference for working with patients in a clinical setting.
The ability to communicate, understand, and educate clinical data in the Chronic Pain Therapies space.
Strong clinical skills.
Excellent organizational, time management, and prioritizing skills.
Excellent interpersonal verbal, written, and presentation skills with the ability to effectively communicate at multiple levels and to large groups within and outside the organization.
Capable of building strong working relationships with internal/external customers.
Capable of working unpredictable schedules that may occasionally change on short notice due to operating room schedule changes and/or delays.
Accustomed to tight deadlines and managing multiple tasks.
Strong sense of urgency.
Ability to work in a highly matrixed and geographically diverse business environment.
Ability to work within a team and as an individual contributor in a fast-paced, changing environment.
Ability to leverage and/or engage others to accomplish projects.
Strong verbal and written communications with the ability to effectively communicate at multiple levels in the organization.
Multitask, prioritize, and meet deadlines in a timely manner.
Capable of engaging customers in selling conversations as needed and as directed by the Territory Manager.
Preferred Education and Experience
Patient interaction experience within a healthcare-related environment (Physical Therapy, medical product sales, RN, LPN).
Experience working in a broader enterprise/cross-division business unit model preferred.
1-3 years experience with Biotronik NRO, or in a similar spinal cord stimulation (SCS) setting or with another implantable medical device company.
Physical Demands
The physical demands described within this section are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Frequently move up to 40 lbs.
from floor to chair/table and from one to another surface at approximately the same level.
Constantly operate a computer, mobile device, and other office-productivity equipment.
Frequent bending, squatting, and balance activities.
While performing the duties of this job, the employee is regularly required to be independently mobile.
Constantly required to interact with a computer and communicate with peers, co-workers, healthcare providers, and patients in order to exchange accurate information.
Must be able to visually examine anatomical structures via radiographic imaging.
Must be able to abide by medical facility mandated PPE requirements due to environmental exposures.
Must be able to remain in a stationary position for up to 8 hours total per day, and up to 4 hours continuously.
Travel Requirements:

Must have a valid driver's license and active vehicle insurance policy.
Ability to travel 25% within assigned region and/or outside assigned region.
Are you interested? Please apply online through our application management system! We are looking forward to welcoming you.
Location:
New Orleans, LA | Working hours:
Full-time | Type of contract:
Undefined
Apply now under:
***/careers
Job ID:
60390 | BIOTRONIK NRO INC.
| USA
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity or expression, national origin, disability status, protected veteran status, genetic information, or any other characteristic protected by law.
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