Bar Manager

Bar Manager

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ROLE PURPOSE

Effectively supervises and manages all bar operations in order to create the Best Corner Bar in Town. Develops a team of bartenders that deliver the speed of service and accurately prepared mixed beverages at all times. Delivers the exceptional Guest experience through responsible alcohol service. Controls beverage costs, production, labor and manages beverage quality. Optimizes profits by increasing sales through local marketing campaigns that drive Guest traffic.

KEY RESPONSIBILITIES & ACCOUNTABILITIES

Local Marketing/Promotions Drives sales through utilizing local marketing initiatives as outlined in bar manuals and operational playbooks.

Identifies operational opportunities to build sales and control costs; develop and implement plans to address opportunities.

Is knowledgeable of competitors' bar initiatives to remain competitive in your market.

Works with bartenders and other key employees to promote local events and promotions.

People Development Staffs, trains and develops hourly Team Members through ongoing feedback and coaching, the establishment of performance expectations and by conducting performance reviews on a regular basis.

Ensures all newly hired Team Members follow and complete their appropriate training plan, including required paper and electronic paperwork (tip credit notices included where applicable).

Coaches and develops talent.

Elevates staff morale and sets an example of proper business conduct.

Maintains an accurate and up-to-date manpower plan of staffing needs. Prepares schedules and ensures that areas of responsibility are staffed properly for all shifts.

Day in the Life (Daily Roles)Manages operations during scheduled shifts that include daily decision-making, staff support, Guest interaction, scheduling, planning while upholding standards, product quality, and cleanliness.

Proactively runs a shift and anticipates Guest needs.

Frequently interacts with Guests to ensure they receive the Fridays Service Style experience; follow up on any issues and complaints they may have.

Operations and Systems Ensures beverage quality by maintaining high levels of cleanliness, organization, storage, sanitation of food products.

Carefully observes bar operations and addresses any issues out of alignment promptly and directly.

Demonstrates responsibility for purchasing, receiving and storing beverage products, an inspection of local

suppliers, use of correct products and proper par levels to minimize beverage waste and optimize total beverage cost.

Manages inventory efficiently, accurately, and in a cost-effective manner.

Understands all bar equipment operations and preventive maintenance.

Ensures that the restaurant and staff are set up for an outstanding shift; from product, to equipment, to ambiance.

In the absence of the General Manager and as acting Manager on Duty, oversees the entire restaurant operation.

Ensure proper security procedures are in place to protect Team Members, Guests and Company assets.

KEY DECISIONS

Makes:

Guest relations issues

Vendor related issues

Employee relations decisions with General Managers input

Ensures all Team Members adhere to recipe standards

Influences: Team Member hiring

Team Member terminations

Sales and service objective strategies

Recruiting strategies

Overall FOH Quality of Operations

MEASURES OF SUCCESS

Guest satisfaction scores meet/exceed company standards

Quality of Operations and Execution

Grow sales to meet or exceed annual sales budget

Meeting Beverage cost, waste, and variance budget

Meeting Labor Budget

Meeting or exceeding requirements for Ecosure Audit scores for the year

Team Member turnover meets company requirements

QUALIFICATION REQUIREMENTS

College coursework with Bachelor's Degree preferred

Minimum of 6 months of restaurant management experience

Minimum of 2 years of bar experience, with extensive knowledge of bar operations.

Prior experience in purchasing and production

Must be able to walk and stand during entire shift (up to 10 hours based on scheduled shift)

Frequent bending and stooping required

Must be able to lift up to 30 lbs. (including the maneuvering of beer kegs within the beer cooler)

Must be able to read and write English

Must be able to hear well amongst loud background noise

COMPETENCIES

ASSESSING AND SELECTING TALENT:Effectively identifies and evaluates the talent for the bar in order to select individuals that exhibit pride, passion and personality and build top performing teams.

Proactively identifies strong bar candidates and "sells" Fridays in order to get the best talent on board.

Utilizes selection tools and processes as guidelines to effectively assess and hire the right people for the team.

Supports selection decisions by identifying high potential within the team in order to maximize internal promotes.

Identifies great talent based on diverse backgrounds, skills, and abilities as well as common passion for mixology.

Understands where individual talent can be best utilized; matches the right people with the right job.

Knows who top performers are and takes the necessary steps to engage and retain them.

Ensures that new employees are equipped with the proper training and resources necessary to experience success.

COACHING FOR PERFORMANCE: Works closely with team members to observe performance and give clear directed feedback to help them grow and succeed.

Provides ongoing guidance and direction to help Team Members reach their full potential.

Gives honest feedback that is specific, timely and action-oriented.

Promptly recognizes and encourages effective performance.

Helps to develop and execute plans for each Team Member that maximize strengths and improve weak areas.

Ensures Team Members are given challenging assignments to help them learn new skills that can prepare them for the next level.

Takes a hands-on approach to developing others by providing clear examples of desired behaviors to ensure understanding.

LEADS AND INSPIRES OTHERS:Sets t.