Accounts Receivable Representative

Thank you for your interest in becoming part of the team at Legrand!
GENERAL PURPOSE
Maintain days beyond terms (D.B.T.) and delinquency in accordance with company, department, and individual objectives through the application of credit investigation, collection techniques, and the setting and management of appropriate credit limits.
This is a hybrid role, located in Eden Prairie, MN.
DUTIES AND ACCOUNTABILITIES
Reduce and maintain D.B.T.
and delinquency on assigned accounts at an acceptable level, consistent with company, department, and individual objectives through consistent and effective collection contact.
This must be accomplished in a manner that maximizes revenue and minimizes bad debt expense/exposure, while maintaining excellent customer and sales force rapport through effective communication and follow up.
Investigate and resolve customer disputes and inquiries in a timely manner, which often involves collaboration and coordination with other functional areas and the field in a manner that provides prompt service to the customer.
Communicate effectively with representatives from assigned accounts
Conduct credit investigation on new and marginal accounts.
Assign and maintain appropriate credit limits and payment plans that are consistent with the customer's financial position that balances the need to maintain control with the need to prevent unnecessary credit hold flags on orders.
This will occasionally involve completing a financial analysis to determine if potential bad debt risk is imminent.
Review, discuss options, and coordinate collection issues with sales management and sales representatives in an effort to maintain an open account basis with customers.
Coordinate the resolution of invalid purchase orders and other discrepancies with customers, the sales force, and customer care.
Collaborate with departmental and cross-functional personnel on assigned projects related to process improvement, training, and initiatives with customer care, distribution finance, or other functional areas.
Review and manage orders on hold to determine disposition, with a particular eye towards production and shipping deadlines and customer expectations.
Understand workplace hazards and take steps to proactively prevent and report hazards or injuries in the workplace.
Cooperate in Safety Programs, initiatives, and investigations.
Demonstrate our five core values of Integrity, Customer Responsiveness, Innovation, Passionate Contribution & Empowerment and Continuous Improvement
JOB REQUIREMENTS
Essential Knowledge, Skills and Abilities Required:

Demonstrated ability working with minimal supervision and exercising judgment in developing and implementing strategies for results
Solid understanding of credit & collections policies, procedures & strategies related to business customers
Ability to read, interpret and understand credit reports
Demonstrated strong analytical and reconciliation skills
Excellent negotiation and customer service skills
Excellent oral and written communication skills
Ability to multi-task and manage several projects through completion at one time; while providing high attention to details.
Knowledge of accounting practices and good math skills
Proficient in the use of Microsoft Office, specifically Excel
Proficient in the use of ERP A/R software
Proven ability to work independently and as a member of a team
Must have the ability to make recommendations to effectively resolve problems or issues
Be detail-oriented and have excellent follow through skills
Must possess high degree of professionalism and ability to handle confidential information
Minimum Education and Experience Required:

Associates degree in Finance, Accounting, Business, or other related field with a minimum of two (2) years commercial credit and collections experience; or combination of relevant education and experience
Previous utilization of ERP system
Preferred Qualifications:

Bachelor's degree in Finance, Accounting, or Business
Education in financial statement analysis
Previous utilization of SAP extremely helpful
Experience in a manufacturing environment
CBA or CBF certification
WORKING CONDITIONS/PHYSICAL DEMANDS
While performing the duties of this job, the employee is regularly required (for the majority of the working day) to sit and make coordinated movements of the fingers for data entry on a keyboard.
Ability to lift up to 30 pounds
General office environment
Note:
Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.
Milestone is proud to be an Equal Opportunity Employer.
You will be considered for this position based upon your experience and education, without regard to race, color, religion, age, sex, national origin, sexual orientation, ancestry; marital, disabled or veteran status.
We are committed to creating and maintaining a workforce environment that is free from any form of discrimination or harassment.
If you'd like to work in a fun, creative, business-casual environment that offers a comprehensive benefit package, we encourage you to apply!
Legrand is an equal employment opportunity employer.
For California residents, please see the link for the Privacy Notice for Candidates.
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