Microsoft Dynamics 365 Administrator

Who is Cameron Ashley Building Products?

Cameron Ashley is a customer-focused wholesale distributor of roofing, insulation, gypsum, siding, and other specialty building products. We deliver an industry leading portfolio of marquee brands to customers in the lumber and building materials industry. Cameron Ashley operates a network of more than 50+ distribution centers stocking large quantities of building materials locally throughout the United States. We feature a variety of customer-focused delivery options under the same day or next day FAST delivery banner. Our relationship-based approach rewards customers with their PLUS® Points loyalty program, FREE merchandising, as well as purchasing and show incentives.

We work each day to exceed our customer expectations in a fun and rewarding environment. That means a laid-back atmosphere, casual dress, and open communication where employees are empowered to win every day. We offer a full benefits package including ample vacation and sick time, paid medical, dental, and vision, 401K match, and much more!

We look for passionate individuals who enjoy working as part of a team in a customer-focused environment.

At Cameron Ashley we Play To Win!

So, who is ready to join our Team and compete every day?

POSITION SUMMARY

The Microsoft Dynamics 365 Administrator will be responsible for the effective management, administration, maintenance, and scalability of our Microsoft Dynamics 365 Finance & Supply Chain Management (F&SCM) environments. The successful candidate will collaborate closely with internal teams to ensure seamless operation, user access, security, and performance of the application.

ESSENTIAL FUNCTIONS

User Management and Access Control:

Continuously review and optimize role-based authorizations within Dynamics 365 environments to ensure secure and efficient system usage.
System Monitoring and Maintenance:

Proactively monitor Dynamics 365 environments to identify and resolve performance issues, ensuring optimal system performance, availability, and reliability.
Release and Change Management:

Stay up-to-date with upcoming releases and fixes for Dynamics 365, assessing their impact on the environment and coordinating the implementation of release and change management processes.
Administration:

Serve as the primary point of contact for the entire application including security coordination of APIs and ISVs, license utilization and projected needs, and analyzing and modifying the system configuration to include testing and debugging in response to support tickets.
Integration Support:

Work with external vendors to troubleshoot issues and resolve performance problems with ISVs.
Documentation and Knowledge Management:

Document key processes, system designs, knowledge articles, and Standard Operating Procedures (SOPs) related to Dynamics 365 administration, maintenance, and troubleshooting.
Maintenance Notifications:

Monitor and communicate scheduled maintenance notifications to internal teams and clients, minimizing disruptions to business operations.
Collaboration:

Work closely with cross-functional teams, including developers, analysts, and business stakeholders, to address system requirements and improve user experiences. Work with business SMEs to ensure proper workflows and training documentation.
SKILLS

Active Listening
• Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Speaking
• Talking to others to convey information effectively and speaking up when mistakes are made or answers/information is needed.
Critical Thinking
• Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Communication
• Excellent written and verbal communication skills. Positive attitude with desire to learn and grow with the company.
REQUIREMENTS: EXPERIENCE AND EDUCATION

Proven experience as a Microsoft Dynamics AX Administrator, Microsoft Dynamics 365 Administrator, or similar role (2 years preferred).
In-depth understanding of Microsoft Dynamics applications, architecture, and modules.
Experienced in Microsoft Dynamics configuration, batch processing, and workflow design.
Proficiency in user management, access control, and permissions allocation within Microsoft Dynamics environments.
Strong knowledge of supporting release and change management processes.
Microsoft Dynamics performance monitoring, troubleshooting, and root cause analysis.
Excellent documentation and knowledge management skills.
Strong communication and collaboration skills.
Relevant certifications in Microsoft Dynamics administration or related areas are a plus.
Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent experience).

EQUAL OPPORTUNITY EMPLOYER

We offer a competitive salary, excellent benefits, and paid time off. Cameron Ashley is an equal opportunity employer. Employment with the Company is always at-will.
• This description reflects the assignment of essential functions. It does not proscribe or restrict tasks that may be assigned.