Business Intelligence Manager

365 Retail Markets
US - Michigan - Troy
January 9, 2025

365 Retail Markets is the most trusted global provider of unattended retail technology, delivering conveniently smart self-service solutions since 2008.
The company's all-in-one platform powers retail spaces across food service, global retail, and hospitality with a comprehensive suite of frictionless smart stores, micro markets, vending, catering, and dining point-of-sale options.
These technologies can be found worldwide in corporate offices, manufacturing and distribution facilities, educational campuses, hotels, and beyond.

As a nine-time honoree on the Inc.
5000 list of fastest-growing companies in the United States, and with a continually expanding global presence, 365 Retail Markets is committed to growth, innovation, and providing superior, integrated technology that meets the evolving needs of its customers and consumers.

The role of Business Intelligence Manager is an important part of any project team.
Acting as the key interface between the dashboard & analysis users and production team (i.e.
project manager or data scientist), he/she gathers information, documents processes, and confirms the final documents with users.

Your main tasks as a Business Intelligence Manager will include overseeing the creation and maintenance of data-driven insights and dashboards, detailed analyses, evaluating business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions.
The main objective of the business intelligence manager is to guide the business as a whole to make informed financial and growth decisions.
To succeed in this role, you should have a natural analytical way of thinking and be able to explain difficult concepts to non-technical users.
You will work alongside the Finance and Business Intelligence team and report directly to the FP&A Director.

Responsibilities

Visualizing data via Excel, Gainsight, Power BI or other data representation tool to help tell the "story" of any insights gained and presenting that to various level stakeholders at the company
Breaking down and understanding important business data, presenting the results, and developing optimization strategies where necessary to cross-functional team members and management
Ensuring solutions meet business needs and requirements and tracking/reporting on progress towards those goals and implemented changes
Developing new analytical models, reporting dashboards, and ways to standardize data collecting and reporting for the company to improve business performance
Establishing and performing continual user acceptance testing to ensure reporting dashboards are operating properly and numbers are represented accurately on an ongoing basis
Gathering critical information from meetings with various stakeholders (e.g.
Budget owners, ELT, BOD)
Identifying and monitoring current and future customers using business intelligence data and tools
Scoping and developing new customer cube to be utilized by the company
Working with Data team to develop necessary Data Lake/Warehouse to house all required data from various sources
Identifying, developing, cataloguing, and documenting end-to-end process for any required Extract-Transform-Load (ETL) processes
Build and maintain various dashboards and analytical reporting pivots used to analyze and report on data created within the Customer Cube
Acting as liaison between finance and current internal and external data teams as changes and updates are required or errors are found
Ensuring proper security protocols are met, enforced, and audited
Managing projects, developing project plans, and monitoring performance
Prioritizing initiatives based on business needs and requirements
Assisting with identifying, evaluating, and scoping staffing and resource requirements towards a future dedicated Data team
Assisting human resource department in hiring other data specialists, such as data architects, when needed
Providing leadership, training, coaching, and guidance to junior staff
Staying up to date on the latest process and IT advancements to automate and modernize systems
Thinking outside the box and monitoring market trends to identify future issues or business possibilities

Requirements

Bachelor's degree in business computer science, information technology, or a related field
7 to 10 years of experience in business analysis or a related field
The ability to influence stakeholders and collaborate closely with them to determine acceptable solutions
Advanced technical skills or understanding of reporting dashboards, databases (e.g.
Snowflake), database structure and terminology
Proficiency in Excel, SQL, Power BI and/or other data analysis tools as well as other Microsoft applications such as Word, PowerPoint, and Outlook
Superior proficiency in analytical and conceptual thinking skills and creating detailed reports and giving presentations
Foundational understanding of statistical techniques and statistical modeling
Excellent documentation skills
A track record of following through on commitments
Excellent planning, organizational, and time management skills
A history of leading and supporting successful projects
Strong curiosity and growth mindset to continue to learn and educate one's self

Read the full job description and apply online on the recuiter's web-site

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