Senior Program Director - MCHS Family of Services

MCHS Family of Services has partnered with Mondo Unlimited to find their next Senior Program Director.
MCHS Family of Services is a child and family welfare agency located in Metro Detroit providing foster care and adoption, mental health services, transitional living, child abuse prevention, and a variety community wellness programs.
The Senior Director of Programs is responsible for ensuring our behavioral health and community-based programs meet the agency expectations and goals.
The Senior Director will serve as an important member of the agency's senior leadership team and implement the strategic vision of the agency.
The Senior Director directs, supervises and evaluates program staff.
With the direction of the agency's executive team, the Senior Director evaluates and implements all services for our community-based programs as well as develops and oversees our behavioral health programming.
The Senior Program Director works with all internal and external entities to address system issues and concerns.

DUTIES & ESSENTIAL JOB FUNCTIONS

• Establish and oversee administrative and programmatic policies and procedures to meet the program's goals and objectives set by the CEO and the executive team.
• Establish and enforce norms and best practice models that operate within the rules, regulations and guidelines set forth by the State of Michigan, MCHS, funders, and accrediting bodies.
• Establish and maintain department systems, records and reports as well as recommend, develop and implement new approaches, policies and procedures for continued improvement of department services.
• Develop and oversee our behavioral health programming.
• Provide oversight, communication, and support of charter school management company.
• Ensure that all assigned program departments interface and have a collaborative, cooperative working relationship with other departments within the agency and external governing agencies and the community.
• Oversee supervisors and staff to ensure that they are functioning within the requirements of their job duties, provide guidance, training, assistance and support to staff when needed, including planning, staffing, performance management, professional development, adjusting workloads as necessary and addressing and resolving complaints to create a climate of teamwork and motivation.
• Develop, coordinate, and oversee the implementation of a formalized program orientation of new hires; develop a training program with a curriculum that includes core competencies, knowledge and skills that are necessary for the staff to be successful in their roles.
• Operate programs in a fiscally responsible manner by adhering to budgets, controlling expenses, maximizing revenue and complying with all agency fiscal policies and procedures.
• Plan, organize, implement, manage, monitor and modify short- and long-term program initiatives.
• As needed, represent the agency to outside groups and organizations, including businesses, community, and volunteers.
• Partner with the CEO on all operational and strategic issues as they arise; provide strategic recommendations to the CEO based on program analysis and projections.
• Perform other duties as assigned by the CEO and the Executive Leadership Team.

• A Master's Degree in human behavioral science such as Social Work (MSW) or related discipline where 25% of the course credits earned toward the degree are in human behavior sciences.
• Must meet the State's Moral Character standard.
• Experience with a mental health or behavioral health agency.

• Mental and behavioral health trends, locally and nationally.
• Strong computer and software applications (MS Office).
• Child welfare trends, locally and nationally.
• Mental and behavioral health trends, locally and nationally.
• Program planning and evaluation.
• Crisis intervention and stabilization, case management, street outreach, community engagement and residential services.

• Strong verbal and written communication skills to interact effectively with agency staff, government officials, and other external stakeholders.
• Demonstrated ability to work effectively with people of diverse races, ethnicities, nationalities, sexual orientations, gender identities, gender expression, socio-economic backgrounds, religions, ages, English-speaking abilities, immigration status, and physical abilities in a multicultural environment.
• Ability to demonstrate leadership and integrity.
• Motivate, develop, and direct people as they work, motivating individuals to improve performance.
• Cultural humility and a strong, demonstrated commitment to diversity, equity, and inclusion.
• Manage time and multiple priorities; meet deadlines.
• Develop evaluation tools to support quality improvement efforts and assist in analyzing data.
• Develop and implement policies and procedures over programming and contribute to administrative policies and procedures.
• Hands-on approach to establish and maintain effective working relationships with government entities, other agencies, and the public.
• Handle sensitive and confidential situations and documentation.
• Possess excellent writing and organizational skills to prioritize and coordinate multiple activities, problems, and crisis situations concurrently.
• Be collaborative and flexible, with a strong service mentality.
• Possess a high degree of personal accountability, responsibility, and independent decision-making abilities with the skills to plan, organize, develop, implement, and interpret programs, goals, objectives, policies and procedures of the organization.
• Work flexible hours, when needed, which may include some evenings and weekends.