Service Desk Engineer

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A company is looking for a Tier 1 Service Desk Engineer to provide technical support and assist with technology projects for nonprofit clients.

Key Responsibilities

Provide end-user technical support via phone and email
Troubleshoot various technical issues and perform basic system administration functions
Respond to customer issues independently and maintain strong customer service skills

Required Qualifications

Experience in providing technical support and troubleshooting
Familiarity with cloud-based technology, such as Office 365, is a plus
Ability to work well in a team environment and handle multiple projects
Must have access to a car at short notice, depending on location
Flexibility and a sense of humor are desirable traits

Read the full job description and apply online on the recuiter's web-site

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