Job Title: Director of Quality Assurance
Reports to: Chief Operating Officer
About the Company:
A well-established, industry-leading organization specializing in advanced technologies within the HVAC and manufacturing sector. The company operates on a global scale, with multiple locations across North America and a strong reputation for quality, innovation, and customer-focused solutions. Recent acquisitions have enhanced its capabilities, bringing together a legacy of excellence with a focus on the future.
The Role:
We are seeking a Director of Quality Assurance to lead the development and implementation of quality initiatives across a multi-site organization. This role is hybrid, based in the Midwest or Southeast, and requires up to 40% travel across North America. The position reports directly to the Chief Operating Officer.
Key Responsibilities:
Strategic Leadership:
Develop and execute a comprehensive Quality Assurance (QA) strategy aligned with the organization's goals.
Drive the adoption of quality principles and foster a culture of continuous improvement.
Quality Management Systems (QMS):
Oversee the enhancement and maintenance of robust QMS processes, including quality control, assurance, and improvement initiatives.
Ensure compliance with industry standards, regulatory requirements, and customer expectations.
Process Analysis & Improvement:
Conduct in-depth evaluations of workflows to identify areas for improvement.
Lead strategic initiatives for distressed operations and value streams, using tools like APQP, FMEA, MSA, SPC, and PPAP.
Collaboration & Communication:
Partner with cross-functional teams, including Operations, Engineering, and Supply Chain, to align quality initiatives with business objectives.
Communicate critical quality issues to senior leadership and escalate as necessary.
Training & Development:
Mentor teams on QA methodologies and best practices.
Develop a high-performing culture through coaching and structured quality programs.
Continuous Improvement:
Utilize data-driven approaches to identify trends and implement preventive measures.
Advocate for customer-centric solutions using methodologies like Six Sigma, Kaizen, and 8D.
Supplier Quality Management:
Manage supplier audits, qualifications, and corrective actions.
Address risks and ensure smooth transitions for manufacturing processes.
Qualifications:
Required:
Authorization to work in the U.S. without future sponsorship.
Bachelor's degree in Operations Management, Engineering, Business, or a related field.
7+ years of experience in manufacturing, distribution, or supply chain environments.
Expertise in QA principles and tools (e.g., APQP, FMEA, SPC, PPAP).
Knowledge of ISO 9001 standards.
Preferred:
Master's degree and Six Sigma Black Belt certification.
Experience with ISO 9001 auditing and IATF 16949 standards.
Familiarity with Asian supplier management is a plus.
Other Competencies:
Exceptional leadership and interpersonal skills.
Proven ability to drive results, manage change, and influence at all organizational levels.
Strong analytical, communication, and problem-solving skills.
This position offers the opportunity to be part of a forward-thinking leadership team and make a significant impact on the organization's quality transformation journey.
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