Cash Application & AR Specialist

SERVICE EXPRESS
US - Michigan - Grand Rapids
November 17, 2024
Accounting

At Service Express, we believe that great work starts with great people! We are looking for a Cash Application & AR Specialist to focus primarily on accurate and timely posting of customer payments. Additionally, you will provide minor support to the collections process by following up on overdue accounts and assisting in resolving payment discrepancies.

Here's what this position is all about.

Cash Application

Accurately apply customer payments to corresponding accounts and invoices in the company's accounting system
Reconcile payment discrepancies, manage remittance details, and ensure data accuracy
Research and resolve unapplied cash, providing timely resolution and adjustments as necessary

Bank Reconciliation & Posting

Perform daily reconciliation of bank statements to ensure alignment with the cash application records
Collaborate with the accounting team to address discrepancies between bank records and the general ledger

Minor Collections Support

Contact customers via email or phone to follow up on overdue accounts and resolve payment-related issues
Work closely with the Accounts Receivable team to ensure customer accounts are updated and payment arrangements are followed
Assist in setting up payment plans for overdue accounts when needed

Customer Account Management

Maintain accurate and up-to-date records of customer accounts, including all payments received, unapplied cash, and credit memos
Address customer inquiries regarding account balances, payments, and statements promptly

Reporting and Analysis

Prepare regular cash application and aging reports for management review
Provide insights into cash application trends, account reconciliation statuses, and support for monthly financial close activities

Process Improvement

Identify and recommend process improvements within the cash application workflow to enhance accuracy and efficiency
Work with finance and IT teams to streamline cash application tools and automation

Desired Skills & Experience:

3-5 years experience in cash application and collections
Good relationship building skills
Exceptional time management skills and ability to adapt within a rapidly changing environment
Strong oral and written communication skills
Effective analytical and strategic thinking skills, including a pragmatic approach to solving problems
Proven organizational skills including a commitment to best practices and high standards of performance
Proficient in Microsoft Office Suite, Microsoft Dynamics, and Great Plains

We offer you:

Workplace flexibility that empowers our employees
"Hire the Will and Train the Skill" culture with an effective field service training program
Access to best-in-class support teams within our service-oriented company
Personal growth and advancement opportunities
Paid volunteer hours and birthday off
Several health insurance offerings that start on day one
50% health club membership reimbursement
Company 401k match
HYBRID working schedule (3 days in the office and 2 remote)
Overtime opportunities
Pay range from $23-$28/hr based on experience

Service Express is an equal opportunity employer. Authorization to work in the country you are applying to is a precondition of employment. Service Express does not sponsor applicants for work visas.

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Read the full job description and apply online on the recuiter's web-site

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