Administrative Associate - Labor & Delivery

ADMINISTRATIVE ASSOCIATE

• Department: Labor & Delivery, Postpartum

• Schedule: PT Days 7a-7:30p M-F & QOWE

• Hospital: Genesys

• Location: Grand Blanc

A member of a financial services team and/or a patient care delivery team. Perform a variety of functions with an emphasis on clerical duties.

• Demonstrate an understanding and commitment to the philosophy and objectives of Patient-Focused Care, continuous quality improvement, team interaction, and the mission and values of Ascension Genesys Hospital.

• Maintain confidentiality of hospital matters regarding patients, physicians, visitors, co-workers, and other center members.

• Maintain patient confidentiality by continuously adhering to Federal and State laws regarding the dissemination of patient medical and billing information to outside sources.

• Maintain an effective and quality interpersonal relationships with patients, family members, physicians, visitors, co-workers, and other center members.

• Coordinate communications for the entire unit; answers telephone, handles mail, fax, pager communications to-from unit in a friendly, courteous, accurate manner.

• Act as a unit receptionist, information agent for patients, nursing staff, physicians, allied services, and visitors; ensure that information sharing of unit operations is maintained; communicate concerns to the management team for problem solving.

• Perform other duties as assigned.

• Register, admit patients to the unit; accurately enter, maintain patient information into hospital computer systems including demographic, financial information; assign, verify patient medical record numbers.

• Type and prepare various forms such as pre-admission and consent forms.

• Verify, assess coverage on all types of encounters working with third party payers included but not limited to: Blue Cross, HMOs, PPOs, private insurance companies, Medicare, Medicaid, private pay patients.

• Receive, record payments for hospital, medical services rendered; maintain petty cash fund; balance cash drawer, prepare cash reports, bank deposits daily.

• Perform basic registration and admit patients to the unit.

• Transcribe physician orders and enter necessary information on orders, charges, and credits into hospital information systems to ensure that they are carried out in the most efficient manner.

• Interview and act as a resource to patients and families to complete accurate birth certificates and related documents according to regulatory time frames including maintaining and downloading data to MDPH. (FBC).

• File complete and accurate registers with the County Clerk's Office. (FBC).

• Prepare chart for discharge.

• Process death records, assist with funeral home notification, and body release as indicated.

• May assist the patient care team in non-clinical activities of daily living, as directed.

• Final assembly, completion of medical records, keeping in consistent order, current, divided as needed.

• Demonstrate proper creation of patient's medical records.

• Assembles charts according to hospital standards.

• Analyze charts according to hospital standards, and to achieve The Joint Commission/HFAP standards.

• Perform actions on Chartfact locator system.

• Essential Functions:

• Proficient in medical terminology, hospital computer systems, and general office equipment.

• Must possess excellent interpersonal skills necessary to effectively communicate with patients, medical staff, employees, third party payers.

• Must possess good analytical and math skills.

• Must have mobility skills to move room-to-room, between floors, including ability to assist in lifting, moving, evacuation of patients.

• Working Conditions:

• Work setting is a patient care unit or office; may be exposed to patient illness, communicable diseases, blood and body fluid hazards, and hazardous chemicals.

• Orientation Requirements:

• Must attend Medical Center New Hire and department orientations.

• The above is intended to describe the general nature and level of work performed by people assigned to this classification. It is not to be construed as an exhaustive statement of duties, responsibilities, or qualifications for the people so classified, nor is it intended to limit or modify in any way, the right of any supervisor to assign, direct, and control the work of the employees under their supervision. The most recently dated job description on file in the Human Resources Department will be considered the official job description.

Education:

• High School diploma equivalency OR 1 year of applicable cumulative job specific experience required.

• Professional licensure/certification can be used in lieu of education or experience, if applicable.

• Previous experience with patient facing administrative duties in a healthcare setting preferred.

Additional Information

• Organization: Henry Ford Health Genesys Hospital

• Department: Mother Baby Unit 001

• Shift: Day Job

• Union Code: MIGRA AFSCME Local 3518

  Additional Details

This posting represents the major duties, responsibilities, and authorities of this job, and is not intended to be a complete list of all tasks and functions. It should be understood, therefore, that incumbents may be asked to perform job-related duties beyond those explicitly described above.

Overview

Henry Ford Health partners with millions of people on their health journey, across Michigan and around the world. We offer a full continuum of services - from primary and preventative care to complex and specialty care, health insurance, a full suite of home health offerings, virtual care, pharmacy, eye care and other health care retail. With former Ascension southeast Michigan and Flint region locations now part of our team, Henry Ford's care is available in 13 hospitals and hundreds of ambulatory care locations. Based in Detroit, Henry Ford is one of the nation's most respected academic medical centers and is leading the Future of Health: Detroit, a $3 billion investment anchored by a reimagined Henry Ford academic healthcare campus. Learn more at henryford. com/careers .

Benefits

The health and overall well-being of our team members is our priority. That's why we offer support in the various components of our team's well-being: physical, emotional, social, financial and spiritual. Our Total Rewards program includes competitive health plan options, with three consumer-driven health plans (CDHPs), a PPO plan and an HMO plan. Our team members enjoy a number of additional benefits, ranging from dental and eye care coverage to tuition assistance, family forming benefits, discounts to dozens of businesses and more. Employees classified as contingent status are not eligible for benefits.