Maximo Techno-Functional consultant

Job Summary

We are seeking an experienced Maximo Techno-Functional Lead with 8 to 12 years of experience to join our team. The ideal candidate will have expertise in Maximo Asset Management. Experience in Calibration add-on and Maximo application suite is a plus. This hybrid role requires the candidate to work during PST working hours.

Responsibilities

• Investigate and resolve support tickets on a day-to-day basis adhering to customer processes.
• Provide triaging support on the EAM platform to respective teams as part of incident/service requests.
• Fulfilling simple requests such as User creation requests, password resets, Data loading, etc.
• Analyze business processes and requirements and providing solutions in Maximo to meet the requirements.
• Develop/configure the solution in Maximo for business requirements as part of Enhancements.
• Document response and resolution details.
• Conduct Root Cause Analysis for Incident (for P1 & P2 only)
• Co-ordinate with IBM Product team for any fixes related to product bugs.
• Ensure that all project documentation is maintained and up to date.
• Perform recurring activities such as periodic system maintenance, patch updates, etc.
• Ensure that project deliverables meet the required quality standards and customer expectations.
• Collaborate with Research and Development teams to integrate innovative solutions into projects.
• Guide and Lead the team for resolving day-to-day tickets and Maximo enhancements.
• Foster a collaborative and productive team environment encouraging open communication and knowledge sharing.

Qualifications

• Must have in depth understanding of Maximo functionalities, especially in Assets, Planning, PM, Inventory & Work Order Management modules.
• Good to have knowledge of Maximo calibration add-on.
• Must have good working knowledge of Maximo data loading via MIF and knowledge of various interface protocols in MIF.
• Must have in depth understanding of Maximo architecture such as JVMs, Clusters, Webservers, Queues, etc.
• Must have expert knowledge on SQL.
• Must have good knowledge on developing a BIRT report & adhoc reports in Maximo.
• Must have in depth knowledge on Maximo technical applications such as: Database Configuration, Application designer, Escalations, Cron tasks, Workflow related applications.
• Must have good knowledge on Maximo Automation scripting.
• Must have leadership qualities and should be able to lead the team.
• Exhibit excellent organizational and multitasking skills.
• Have excellent communication and interpersonal skills with the ability to work effectively with diverse teams.
• Possess a proactive and problem-solving mindset with the ability to anticipate and address project challenges.
• Show a strong attention to detail and a commitment to delivering high-quality work.

Certifications Required

Any Maximo professional certification is preferred.