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JCI es el proveedor líder en el Reino Unido de sistemas de seguridad, contra incendios, seguridad, y vida para hogares y empresas, que ofrece alarmas antirrobo monitoreadas las 24 horas del día, 7 días a la semana, la última tecnología inteligente de seguridad y estilo de vida, sistemas de CCTV, monitoreo de detectores de humo, y monóxido de carbono y mucho más. Protegiendo hogares y negocios en el Reino Unido e Irlanda durante mas 150 años. Brindamos servicio, protección y detección a más de 400, 000 clientes residenciales y de pequeñas y medianas empresas, manteniendo a las empresas, hogares y personas seguras. ADT emplea a más 1000 ingenieros dedicados y capacitados por expertos para brindar soporte las 24 horas del día y así garantiza que nuestros sistemas de seguridad estén funcionando en todo momento. Estamos buscando talento como Support Operations Analyst

  • Realizar procesamiento de pre-factura siguiendo los procesos y políticas de Johnson Controls en un lapso corto de tiempo.
  • Descargar facturas de DITO y distribuir facturas.
  • Enviar y/o confirmar la entrega de facturas al cliente.
  • Colaborar con otros departamentos para garantizar la exactitud de la facturación.
  • Atender quejas y consultas de clientes.
  • Generación de Tracker mensual de lo facturado.
  • Solicitar cancelaciones de timbrado.
  • Seguimiento Notas de crédito.
  • Reporte de Notas de crédito mensual
  • Ayudar con las conciliaciones de cuentas de clientes.
  • Revisión de clientes bloqueados.
  • Revisión Unbilled con Soas
  • Presentar mensualmente un listado de contratos activos que tengan más de dos meses sin facturación
  • Seguimiento y resolución a las disputas asignadas
  • Solucionar cualquier problema o error
  • Cumplir con los requerimientos del cliente de acuerdo con los tiempos establecidos

¿Qué buscamos?

  • Lic. Concluida (Titulado), áreas administrativas
  • Experiencia en facturación.
  • Excelentes capacidades de organización y de gestión del tiempo
  • Enfocado al servicio al cliente, trabajo en equipo, proactivo, capacidad de análisis
  • Disponibilidad de horario
  • Habilidad para trabajar de forma independiente y cumplir plazos de entrega ajustados
  • Ingles intermedio hablado y escrito
  • Dominio de MS Office (experiencia comprobable en Excel; tablas dinámicas, bases de datos, formulas)

Ofrecemos

  • Sueldo base
  • 30 días aguinaldo
  • 12 dias vacaciones
  • 100% prima vacacional
  • Seguro de vida
  • Seguro gastos médicos mayores
  • Zona de trabajo: Cerca de metro cuatro caminos

Read the full job description and apply online on the recuiter's web-site

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