Dining Services Assistant Manager

Overview: Who We Are

Healthcare Services Group (HCSG) is an experienced partner managing housekeeping, laundry, dining, and nutritional services within the healthcare market. For over 45 years, we have provided essential services to thousands of healthcare communities across the country. As one of, we have been recognized for treating our customers and employees fairly and pursuing excellence via an ever-evolving and expanding focus on training and the development of team members at every level.

Our Company Purpose & Values

Our Purpose is Fostering Fulfillment In Communities.

Our Values, Integrity, Collaboration, Empowerment, Passion & Perseverance (aka Grit) influence our decisions and the actions that follow in and out of the workplace.

Who You Are

You are driven, ambitious, have a personal calling for serving people, and desire to positively impact your community. You enjoy collaborating with others, aren't afraid to roll up your sleeves, and go beyond to get the job done. You have a passion and desire to deliver the highest customer and resident experience every day.

What We Offer

HCSG offers a comprehensive array of benefits to support our associates and their family's health and well-being. Our goal is to promote welfare and health and enhance our associates' and their families' overall quality of life.

Benefits - FREE Telemedicine and Prescription Discount Program along with an array of medical, dental, vision, and other supplemental health plans. *Availability based on state.

Training - We take the development and education of our associates very seriously. Our promotions-from-within philosophy opens the door to a stimulating and robust career with HCSG!

Employee Assistance Programs - FREE access for employees and their families for health, financial, and family services to support our employees' welfare and mental and physical health.

Employee Recognition Programs - We strive to recognize employees who live out our Company Purpose and are committed to #GoingBeyond for our Client, Resident, and Employee Communities!

Going Beyond Assistance Fund - A 501(c)(3) nonprofit formed by HCSG to serve as a charitable employer-sponsored disaster relief organization to provide emergency, hardship, and disaster assistance, to HCSG employees and their dependents or family members.

Paid - Holidays and Vacation for eligible employees.

No More Waiting for Payday - Early access to a portion of your earnings anytime through PNC EarnedIt.

Employee Stock Purchase Plan - Investment opportunity available to all eligible employees after two years of service.

Nationwide Opportunities - Transfers are available Nationwide - great for active Military and Family!

Keeping You Safe

The safety and health of our employees and that of the resident communities that we serve are our Company's most significant priority.

Personal Protective Equipment - All employees will be provided and required to wear appropriate PPE for all functions.

COVID-19 Vaccination - Employees will be required to comply with all policies, as required by State, Local, and/or our Customers

Why HCSG

At HCSG, you will find a fulfilling, collaborative, committed, stimulating, and structured environment to help you succeed in serving our communities. We offer engaging opportunities for every phase of one's career. HCSG is committed to providing growth and leadership opportunities to see you succeed!

Position Summary

Assistant Manager - In the absence of the Account Manager, the Assistant Manager assumes the responsibility of managing and supervising the dining services staff. Provides leadership, support, and guidance to ensure that food quality standards, inventory levels, food safety guidelines, and customer service expectations are met according to federal, state, and local standards, procedures and regulations. Leads small groups of subordinates in dining services activities on varying shifts as needed.

Reporting - Assist Account Manager in maintaining records of income and expenditures, food, supplies, personnel, and equipment in report format to be delivered to HCSG and Facility management.

Training - Assist in training, quality control, and in-servicing staff to meet HCSG standards, including touring the kitchen several times per day to assess work quality using QCIs for documentation purposes. Must also be able to perform the essential functions of dietary aide, cook, and dishwasher to train and assist when there are call-outs.

Communication - Effectively communicate all directives from client managers, building occupants, and administrators to HCSG staff.

Safety - Utilize protective gear in all appropriate functions. Able to safely and properly mix and use cleaning solutions while adhering to all safety precautions. Reporting equipment/cleaning product needs and or malfunctions to supervisor in a timely fashion. Ensure the established standards, safety, and quality guidelines are met. Follow infection control and universal precautions policies and procedures to ensure that a sanitary environment is always achieved. Follow proper reporting, isolation, and handwashing procedures/techniques.

Punctuality - Consistent attendance and punctual arrival. Timely completion of assigned cleaning area according to schedule. Respond to the paging system in a timely and appropriate manner.

Customer Experience - Positively represents HCSG by following instructions, being courteous, and cooperative with supervisor, co-workers, and client staff.

Resident Experience - Positive, pleasant, and tactful interactions with residents, staff, and facility guests.

Qualifications

Demonstrate a positive attitude with the ability to follow oral and written instructions, and perform routine, repetitive tasks daily.

After completing all appropriate training, utilize leadership skills to accomplish all responsibilities without supervision and do so without injury to oneself or other individuals.

A high school diploma or equivalent is required.

Specialized training in food service management and nutrition is desirable.

Two years of experience in quantity food production/service, dining/nutrition, and personnel supervision experience are desired.

Basic computer skills with the ability to maintain records and complete reports as required, including web-based reporting.

May be required to complete an approved sanitation and safety course.

​​Current ServSafe or Food Handler certification is required based on State / County law.

Must be able to be at work as scheduled and on time.

Compliance with COVID-19 Vaccination Policies, as required by State, Local, and/or Customers.

Must be able to lift/carry a maximum of 50 pounds, push/pull a maximum of 50 pounds, stand, sit.