Server - Harbor Hotel

Colwen Hotels
US - Maine - Portland
November 4, 2024

Portland Harbor Hotel, a Colwen Hotels Property, is seeking experienced and friendly servers to join our team. You will be the face of our restaurant, providing memorable experiences for our guests. In this role you will need to be quick on your feet, have a positive upbeat attitude, and enjoy talking to people. If this sounds like you, we would like to meet you!Colwen Hotels is a dynamic and growing hotel company, with an extraordinary portfolio of award-winning hotels. We are a hospitality group built on hard work, character, and authenticity. We cultivate ideas and empower individuals to bring forward- thinking concepts to life to enrich guest experiences. Staying ahead of the curve is what has made us who we are today, and we strive to keep our ideas fresh. We currently have 40 hotels in our portfolio operating across 10 states.General Responsibilities:

Acknowledge and welcome each guest with a smile, eye contact, and a friendly greeting (use guest name whenever possible)
Take orders from guests and deliver to appropriate person to execute
Answer questions regarding the menu
Maintain knowledge of all menu items and composition
Take food and beverage orders and deliver to the kitchen
Delivers food, beverages, condiments and other requested items
Ensure that food is prepared correctly and to the guest's satisfaction; return incorrect or improperly cooked items to the kitchen
Collect plates and clear table as guests finish their meal
Adhere to all applicable Colwen and brand standards for food and beverage service and compliance with state liquor policies
Clean designated areas in accordance with defined procedures
Ensure sideboards are adequately stocked
Set tables to standards, and that all items are clean and in good repair
Prepare guest checks and collect payment
Assist with other restaurant tasks such as cleaning the dining area and preparing silverware and condiments
Perform other related duties as assigned, you may required to perform a variety or duties in multiple departments during a shift

Requirements:

Excellent interpersonal and customer service skills, ability to solve problems
T.I.P.S. certification or State specific equivalent (within 30 days if certification is expired)
Ability to operate point-of-sale system
Ability to work quickly and efficiently
Organizational and time management skills
Ability to work with a team
Ability to maintain personal hygiene
Must be at least 18 years of age
High School Diploma or equivalent preferred
Previous experience as a server preferred
Ability to work 7-day rotational schedule, including nights, weekends and holidays

We've got you covered: Benefits & Perks

Medical Insurance with Company-Funded HRA
Dental Insurance
Vision Insurance
Flexible Spending Accounts
Wide-Array of Supplemental Insurance Offerings
Paid Time Off Programs
Employee Assistance Program
401K Plan - Traditional & Roth Options with Employer Match
Hotel Discount Travel Program for Associates & Family
Exclusive Associate Discounts - Travel, Entertainment, & Retail
Training and Development Programs
Career Advancement Opportunities

Colwen Hotels is an equal opportunity employer. EEO M/F/D/V

Read the full job description and apply online on the recuiter's web-site

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