Sr Business Management Analyst - Workforce Performance Management

Work Location:

Mount Laurel, New Jersey, United States of America

Hours:

40

Pay Details:

$68,640 - $112,320 USD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Line of Business:

Business Management, Strategy & Support

The Sr Business Mgmt Analyst provides specialized business management guidance and support for a functional area and implement policies/processes and/or initiatives to meet business management, strategy and governance objectives. May provide complex reporting, analysis, and assessments at the functional or enterprise level.

Department Overview:

Workforce Performance Management Center for Excellence charged with Performance Management Training of Supervisors and Managers, deployment of Workforce Solutions, and the development of Balanced Scorecards.

Depth & Scope:

• Works independently as the senior analyst /subject matter expert and may coach and educate others

• Considered a subject matter expert within a given area

• Oversees and/or independently performs tasks from end to end

• Focus on short to medium -term issues (e. g. monthly-quarterly)

Education & Experience:

• Undergraduate degree

• 5 + years relevant experience

• Control IQ experience preferred

• Work IQ experience preferred

• Strong written and verbal communication skills preferred

• People Management experience preferred

• Training facilitation experience preferred

• Scorecard development experience preferred

Customer Accountabilities:

• Provides specialized business management related advice/support to management / leadership and respective teams for area(s) of specialization with industry, external and internal, enterprise and business awareness; understand trends, identify issues and opportunities and provide recommended action to management

• Leads on the implementation of initiatives in support of the overall business/function strategy

• Manages a set of business management work activities requiring coordination across multiple areas

• Supports / manages the integrated implementation of policies/processes / procedures / changes across multiple functional areas

• Provides subject matter expertise and/or input to projects/initiatives as a representative for area of specialization, and where necessary participate in identifying, designing and testing solutions and supporting implementation activities

Shareholder Accountabilities:

• May develop and provide complex reporting, analysis, and assessments at the functional or enterprise level

• Develops and delivers presentations/communications to management or broader audience

• Adheres to internal policies/procedures and applicable regulatory guidelines, contribute to the review of internal processes and activities and assist in identifying potential opportunities to improve operational efficiencies

• Identifies variances and contributes to the analysis, due diligence and implementation of initiatives and/or business operations within defined area of responsibility

• Supports development and/or/implementation of standards, policies, procedures, and solutions that mitigate risk and maximize availability of service, efficiency and effectiveness

Employee/Team Accountabilitites:

• Continuously enhances knowledge/expertise in own area

• Keeps current on emerging trends/developments and grow knowledge of the business, analytical tools and techniques

• Prioritizes and manages own workload to deliver quality results and meets assigned timelines

• Supports a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely interest

• Identifies and recommends opportunities to enhance productivity, effectiveness and operational efficiency

• Establishes effective relationships across multiple business and technology partners, program and project managers

• Participates in knowledge transfer within the team and business units

Physical Requirements:

Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100%

• Domestic Travel - Occasional

• International Travel - Never

• Performing sedentary work - Continuous

• Performing multiple tasks - Continuous

• Operating standard office equipment - Continuous

• Responding quickly to sounds - Occasional

• Sitting - Continuous

• Standing - Occasional

• Walking - Occasional

• Moving safely in confined spaces - Occasional

• Lifting/Carrying (under 25 lbs. ) - Occasional

• Lifting/Carrying (over 25 lbs. ) - Never

• Squatting - Occasional

• Bending - Occasional

• Kneeling - Never

• Crawling - Never

• Climbing - Never

• Reaching overhead - Never

• Reaching forward - Occasional

• Pushing - Never

• Pulling - Never

• Twisting - Never

• Concentrating for long periods of time - Continuous

• Applying common sense to deal with problems involving standardized situations - Continuous

• Reading, writing and comprehending instructions - Continuous

• Adding, subtracting, multiplying and dividing - Continuous

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes.

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United .