REMOTE ServiceNow Administrator

Belcan
US - Maine - Ellsworth
January 16, 2025
Telecoms

REMOTE ServiceNow Administrator

Job Number: 354162

Category: -Software & Systems SBU

Description: A REMOTE ServiceNow Administrator job is currently available at Belcan. This position allows you to work remotely from home. Qualified candidates will be located in the U. S. in Eastern or Central time zones to support customer hours. To be considered for this role, you will have 5+ years of Service Now Development experience supporting a large organization. In this role, you will play a crucial role in leading the development and management of a ServiceNow platform by collaborating with cross-functional teams to ensure the successful delivery of solutions that align with business goals and requirements. U. S. Citizenship is a requirement.

Job Duties:

Work on improving our instance of Strategic Portfolio Management (SPM)

Configure and deploy an Enterprise Architecture (EA) instance within the environment

Work within the CMDB and all included sub modules

Create forms with UI policies

Develop basic flows, preferable using Flow Designer

Publish developments into testing and production environments

Troubleshooting issues by reviewing Flow Context, Flow design, logs, and artifacts and applying fixes.

Assist with report configuration, dashboards, and maintenance and performs operational administrative tasks, as needed

Actively collaborates with other teammates to perform code reviews, discuss new developments and

Support the administration for Production and non-prod instances

Document administrative processes and issues resolution

Participate in the daily scrum meeting and other related Agile ceremonies

Qualifications:

High level understanding and experience in Strategic Portfolio Management (SPM) and the suite of modules

High level understanding and experience in Enterprise Architecture (EA) and all aspects of the CMDB

The capability to implement and manage all aspects of Hardware Asset Management (HAM)

5 years of relevant IT experience, or similar military experience

ServiceNow Certified System Administrator certification or equivalent experience.

Must be able to obtain a SECRET level or higher DOD security clearance if customer required

MUST BE U. S. CITIZEN

Extremely well-developed organizational, time management, and analytical skills

Strong attention to detail, documentation, communication skills

Preferred Qualifications & Skills:

Experience working in an Agile based environment

Service Portal page and widgets configurations

ACLs - User Criteria for controlling access to records and UI

Admin experience for setting, troubleshooting system properties

Change, Release Management

Business modules, like Portfolio & Project management, Agile, etc.

ServiceNow Development and Administration/Integration

ITIL v3 or ITIL v4

We provide a competitive pay and benefits package. This position is offering a salary range of $80,000 to $100,000. Belcan considers several factors when extending an offer, including but not limited to education, experience, geographic location, and discipline. Benefits offered may include health care, dental, vision, life insurance; 401(k); education assistance; paid time off including PTO, holidays, and any other paid leave required by law.

As an employee with Belcan, you will be part of one of the largest engineering firms in the United States. We maintain a small company atmosphere as well as open communication at all levels of our organization, allowing for much more dynamic decision-making processes. We offer flexible schedules as well as an excellent mentoring system to ensure that you have all the knowledge and tools you need to meet a diverse range of engineering challenges. You will also have opportunities to advance to positions of greater responsibility, including management roles. Your hard work and professional dedication will be rewarded with a competitive compensation package. Build a challenging and rewarding career with an industry leader!

belcan. com

EOE/F/M/Disability/Veterans

Location: REMOTE , RE

Minimum Experience (yrs): 5+

Required Education: Associate (AA, AS. )

Benefits:

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