Implementation Consultant

Verint Systems
US - Maine - Augusta
December 3, 2024

At Verint, we believe customer engagement is the core of every global brand. Our mission is to help organizations discover opportunities previously only scarcely imagined by connecting work, data, and enterprise-wide experiences. We hire innovators with the passion, creativity, and drive to answer constantly shifting market challenges and deliver impactful results for our customers. Our commitment to attracting and retaining a talented, diverse, and engaged team creates a collaborative environment that openly celebrates all cultures and affords personal and professional growth opportunities. Learn more at *** .

Overview of Job Function:

Verint is looking for an Implementation Consultant who will work within our Branch Workforce Solutions services team.

Principal Duties and Essential Responsibilities:

Designs and implements client-specific instances of enterprise software solutions to meet business and integration requirements.

Design and configuration tasks are primarily focused on standard approaches. Novel approaches are typically determined by more experienced Implementation Consultants.

Develop, test, deploy, and maintain software configuration files in XML and CSHTML.

Develop, test, deploy, and maintain ETL packages written with SSIS and C#.

Configure, test, deploy, and maintain SAML based SSO integrations.

Manage and analyze large data sets using SQL.

Assists more experienced Implementation Consultants in Tier II support for existing clients.

Acts as a liaison between business and engineering interests both internally and with clients.

Supports testing, training, and production support activities as necessary.

Contributes to both the team's and the company's continuous improvement efforts.

Provide application and infrastructure support in a VMWare based virtualized private cloud environment.

Engaging with clients, understanding their business processes to best deliver "their business" training.

Performing implementations to ensure that they are delivered on time and configured to clients' requirements.

Gaining a sound understanding and knowledge of the customer's requirements and capabilities.

An understanding of business processes and workflows.

Ability to prioritize, meet deadlines and deliver rapid outcomes.

Minimum Requirements:

Bachelor's degree in Engineering, Computer Science, Mathematics, Physics, or related discipline or equivalent work experience

Minimum of 1-3 years of related experience

Fluent in at least one procedural, object-oriented, or query language (e.g. C#, Java, VB, VBA, SQL)

Strong problem-solving skills

Desire to learn new technologies and business domains

Ability to work in a dynamic environment with aggressive project schedules

Business acumen and strong written and oral communications skills

Successful completion of a background screening process including, but not limited to, employment verifications, criminal search, OFAC, SS Verification, as well as credit and drug screening, where applicable and in accordance with federal and local regulations

Preferred Requirements:

Relational databases and T-SQL (particularly MS SQL Server)

Software requirements and design

Data Integration

Software configuration management (e.g. GIT)

Systems engineering

Business process optimization

Basic understanding of the following domains: capacity planning, forecasting, optimization, scheduling

Basic knowledge of the following technologies: C#, XML/XSD, LINQ, Visual Studio, MS Excel
• LI-KD1

MIN: $75K

MAX: $98k

Verint Systems Inc. is committed to maintaining a workplace free from discrimination, retaliation, and sexual and any other form of harassment. Verint has a zero-tolerance policy against any form of discrimination, retaliation, or harassment including sexual harassment or any other form of harassment, based on one's race (including but not limited to natural hair, hair texture, hair type and protective hairstyles), color, religion, national origin, or sex, pregnancy (including childbirth and medical conditions related to pregnancy, childbirth or breastfeeding), sex stereotyping, (including assumptions about a person's behavior or appearance, gender roles, gender identity, gender expression including gender dysphoria, or transgender status), disability, alienage or citizenship or immigration status, marital status, creed, genetic information, predisposition or carrier status, sexual orientation, military or Veteran status, political affiliation, familial status, caregiver status, status as a victim of domestic violence, unemployment status, natural hairstyles, sexual and other reproductive health decision-making, or any other classification or characteristic protected by applicable federal, state or local laws (collectively, 'Protected Characteristics'), will not be tolerated. This policy applies to all terms and conditions of employment including but not limited to hiring, placement, promotion, compensation, training, leave of absence or termination.

For US Applicants

_2024 Benefits Offering (***/fscmUI/faces/AtkTopicContentQuickPreview?TopicId=***102&Title=Verint+2024+Benefits)_

Read the full job description and apply online on the recuiter's web-site

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