Training Specialist, PRN

Children s National Hospital
US - Maryland - Silver Spring
December 22, 2024

The Training Specialist will design, develop and coordinate the training and development programs. Deliver training and orientation sessions to employees. Maintain documentation of training activities. Handle registration and training logistics. Prepare and administer competency tests.

Qualifications:Minimum Education
Bachelor's Degree Or equivalent combination of education and or experience in a related field (Required)

Minimum Work Experience
2 years Related experience. (Required)

Required Skills/Knowledge
Demonstrated experience in developing and conducting employee training programs, especially for scheduling and registration systems.
Experience using Microsoft Publisher, Microsoft office, internet and CNHS Intranet.

Functional AccountabilitiesTraining Development

Assist in the design, development and coordination of training sessions, programs and competency testing staff.

Prepare, assemble and revise course materials as requested to meet customer needs.

Achieve and maintain a solid understanding of the business environment as a whole, include business practices, processes and strategy.

Training Implementation

Conduct training, development, competency testing and general clinic orientation sessions for staff.

Assist in evaluation of effectiveness of training programs.

Develop presentation materials, lead meetings and facilitate workgroups.

Training Logistics

Maintain training documentation, include registration and completion records.

Maintain master training calendar, ensure availability of equipment, space and materials.

Handle registration and training logistics.

Prepare course advertising materials; coordinate schedule of external and internal training resources.

Communicate all set ups of training sessions and ensure necessary materials and supplies are available.

Safety

Speak up when team members appear to exhibit unsafe behavior or performance

Continuously validate and verify information needed for decision making or documentation

Stop in the face of uncertainty and takes time to resolve the situation

Demonstrate accurate, clear and timely verbal and written communication

Actively promote safety for patients, families, visitors and co-workers

Attend carefully to important details - practicing Stop, Think, Act and Review in order to self-check behavior and performance

Organizational AccountabilitiesTraining Program Improvement

Compile training and development data and assist in recommending program/course modifications to meet training objectives; include results of feedback tool and evaluate feedback trends.

Coordinate data collection process to develop, collect, analyze, report and measure multiple quality improvement initiatives.

Apply quality management and process improvement principles and tools, using strong statistical analysis and technical skills.

Organizational Commitment/Identification

Partner in the mission and upholds the core principles of the organization

Committed to diversity and recognizes value of cultural ethnic differences

Demonstrate personal and professional integrity

Maintain confidentiality at all times

Customer Service

Anticipate and responds to customer needs; follows up until needs are met

Teamwork/Communication

Demonstrate collaborative and respectful behavior

Partner with all team members to achieve goals

Receptive to others' ideas and opinions

Performance Improvement/Problem-solving

Contribute to a positive work environment

Demonstrate flexibility and willingness to change

Identify opportunities to improve clinical and administrative processes

Make appropriate decisions, using sound judgment

Cost Management/Financial Responsibility

Use resources efficiently

Search for less costly ways of doing things

Read the full job description and apply online on the recuiter's web-site

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