New Home Specialist

Insight Global
US - Maryland - Rockville
January 4, 2025

Our client is seeking an enthusiastic and driven New Home Specialist to join our dynamic and highly motivated sales team. In this role, you will be the first point of contact for prospective homebuyers interacting with the company through digital channels whether via our website, email, or phone. You will play a critical role in guiding potential buyers through the initial stages of the home buying process, while collaborating closely with our onsite sales team and marketing department. The ideal candidate will have exceptional communication skills, a customer-centric mindset, and the ability to thrive in a fast-paced, digital sales environment.

Responsibilities:

Lead Management:
Qualify, categorize, and respond promptly to inbound website, email, and phone inquiries, providing a seamless and informative experience for potential buyers.

Customer Guidance:
Help prospects navigate the home buying journey online by providing detailed information on our communities, home designs, prices, promotions and company offerings.

Product Expertise:
Offer accurate and relevant insights about Mid-Atlantic Builders product offerings, ensuring potential buyers understand the value and benefits of each community and floorplan option.

CRM Management:
Use our Customer Relationship Management (CRM) system to track lead information, manage follow-ups, and send targeted campaigns to keep prospects engaged.

Collaboration:
Act as the liaison between online prospects and onsite sales teams, scheduling in-person appointments and ensuring a smooth handoff to local sales counselors.

Competitive Insight:
Research local market and competitor offerings, highlighting our unique selling points and key differentiators.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to *** .

To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy:
***/workforce-privacy-policy/ .

Skills and Requirements

Experience:
Preferably 2 years of sales experience in an onsite or online sales environment, ideally within the real estate or homebuilding industry.

Communication Skills:
Excellent verbal and written communication skills with the ability to engage and connect professionally with a wide range of customers.

Customer-Focused:
Demonstrated ability to understand customer needs and provide solutions with a positive, friendly attitude.

Tech-Savvy:
Comfortable using digital tools, including CRM systems, email, and other contact management platforms. Prefxperience using Hubspot.

Self-Starter:
Highly motivated, organized, and able to work independently. Must be able to manage time effectively and take initiative in a fast-paced, results-driven environment. null

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to ***.

Read the full job description and apply online on the recuiter's web-site

New Home Specialist

New Home Specialist

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