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Salary: $60,906. 00 - $100,669. 00 Annually

Location : Multiple (Indicate locations in )

Job Type: Full-Time Staff

Job Number: 2024-134

Division: Enrollment and Student Services

Opening Date: 08/27/2024

Class Description

The purpose of this class is to provide holistic case management and support to an assigned student caseload in collaboration with academic departments.

Minimum Requirements

Master's degree required, degree in education, counseling or a related field. Attainment of CareerCounselor certification from NCDA or department approved organizationwithin one (1) year of hire is required. Four (4) years of full-time work experience as an academic or career advisor, or in another student services field, preferably in a community college setting. Experience providing student case management to a diverse group of students in a collegiate setting is required. Evenings and weekends are required during peak registration periods.

For best consideration, please apply by December 1, 2024.
Class Specific Essential Duties

  1. Provide holistic case management and evaluate students' progress, develop strategic academic and career plans, and assist students with reaching desired academic, career, financial, and social goals.
  2. Provide guidance, or appropriate referrals to resources, toensure students have needed academic, career, financial, and social supportsby anticipating needs through consultative conversations.
  3. Supervise and evaluate assigned part-time staff, as required.
  4. Serve as a mentor to colleagues and ensure that they provide accurate information to students and document all student interactions and student information via CCBC systems.
  5. Coach students through navigating the college environment, culture, policies, practices, and technology.
  6. Contribute to individual, team, and unit goals to ensure student growth targets are met.
  7. Represent the department in outreach activities and serve on committees, as applicable.
  8. Plan and facilitate advisement-related presentations and training to faculty, staff and students.
  9. Participate in professional development opportunities to develop expertise in targeted advising approaches and best practices.
Essential Job Duties are intended to be examples of duties and are not intended to be all inclusive. There will be other duties as assigned.

Position Specific Essential Duties
  1. Assist students in exploring their goals, interests, strengths, values, and concerns through positive and intentional advising strategies.
  2. Monitor student caseload reports/data to support student retention and recommend targeted interventions.
  3. Assist assigned students in planning and implementing their academic goals by providing comprehensive academic, career, and transfer advisement services.
  4. Collaborate with other staff members and faculty to develop a team-based approach that promotes the CCBC Pathways and fosters student success.
  5. Serve as lead member of students' success team.
  6. Maintain consistent collaboration with the Office of Student Retention and Transition Services staff for development of proactive retention initiatives and early identification of intervention for at-risk students,
  7. Assist students at risk of failing to maintain academic progress in refining academic and career goals and developing strategies for success.
  8. Administer career assessments, interpret results and, when warranted, modify academic and career goals.
  9. Conduct college-wide outreach to assigned students to build relationships that foster engagement and retention.
  10. Actively engage in advising/career programs at CCBC and in professional associations as assigned.
  11. Serve on campus and college-wide committees as assigned.


Essential Job Duties are intended to be examples of duties and are not intended to be all inclusive. There will be other duties as assigned.

CCBC Full Time Benefits At A GlanceBENEFITSUMMARYHealth and Medical
  • CIGNA
    • Cigna Open Access Plus (OAP)
    • Cigna Open Access Plus In Network (OAPIN)
  • Kaiser
  • Prescription Drug Benefits:
    • For CIGNA Plans - included in Cigna Plan Medical Premiums
    • Kaiser - included in Kaiser Medical Premium
    Mental Health
    Emotional, drug/alcohol abuse treatment, both inpatient and outpatient, provided when pre-approved. Premium included in medical care plan.

    Dental Benefits
    • CareFirst Blue Cross/Blue Shield Regional Traditional
    • CareFirst Blue Cross/Blue Shield Regional Preferred
    Vision Benefits
    • NVA
    Flexible Spending Accounts
    • Benefit Strategies Health Spending Account $2,600
    • Benefit Strategies Dependent Care (children under 13 and elder care) $5,000
    FinancialTerm Life Insurance: MetLife
    • Employee Basic Life Insurance is 1 times your salary with a minimum of $50,000 (90/10)
    • Employee Supplemental Life Insurance is available in multiples of $10,000 with a maximum of $200,000. Supplemental Term Life Insurance is available for spouse (increments of $10,000 to a maximum of 50% of employee combined basic and supplemental amount) and dependents ($10,000). Supplemental Term Life Insurance is 100% employee paid.
    Permanent Whole Life Insurance: Unum
    • Permanent Whole Life Insurance with Optional Long Term Care rider available through Unum. Available to full-time employees, part-time associates, and adjunct faculty.
    • Spouse and dependent coverage available. Permanent Whole Life Insurance accrues cash value, premiums will not increase, and coverage will not decrease. Permanent Whole Life Insurance is 100% employee paid.
    Accidental Death & Dismemberment: The Hartford
    Individual or Family Coverage. Employee pays a rate in multiples of $10,000 to a maximum of $300,000.

    Long-Term Disability
    Plan pays 60% of gross monthly salary after 90 consecutive days of absence. Employee pays 100% of premium.

    Retirement Plans
    • Maryland State Teacher's Pension System (7% contributory)
    • Optional Retirement Plan (non-contributory)
    • Baltimore County Employees' Retirement System (7% contributory)
    Supplemental (Retirement Annuities) 403(b) and 457(b)
    • Tax-sheltered annuities - 403(b). Payroll salary reduction authorization is needed. The form is available on SharePoint Forms/Human Resources Forms.
      The 403(b) supplemental retirement plan is available to all CCBC employees (Adjunct Faculty, Part Time Associates and Full Time employees).
    • Roth 403(b) is a savings feature that is available when you open a 403(b) account. The Roth 403(b) savings feature allows employees to contribute after-tax dollars and then withdraw tax-free dollars from their account upon retiremen.

    Read the full job description and apply online on the recuiter's web-site

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