Unit Description: Manager is responsible for 24/7 oversight of the 2B/2G Observation Unit. This is a 40 bed short stay unit (<23 hr stay), with dedicated 24/7 Provider staff.
Job Summary
The Manager is a Registered Nurse who orchestrates and influences the work of others in their department, to enhance the shared vision of Frederick Health. They strive to create a culture of quality and safety in care delivery through advocacy, leadership, shared vision, knowledge of clinical and business practices, and accountability. They collaborate with others to provide a multidisciplinary approach to improving care for patients and their families.
This position supports the Frederick Health mission, vision, core values and customer service philosophy and adheres to the Frederick Health Compliance Program, including following all regulatory requirements and the Frederick Health Standards of Behavior.
Essential Functions:
Assures that standards of care and clinical practice are established, consistent with national, regional and Frederick Health standards, and are routinely updated and consistently practiced.
Collaborates with team members to meet or exceed performance targets for patient satisfaction, patient safety initiatives, and other outcome measures according to evidence based practices and best practice models.
Collaborates with the nursing staff and healthcare team members on the development, review and revision of clinical policies and procedures.
Monitors compliance with, and enforces clinical policies and procedures.
Addresses any patient care issues, complaints, or grievances through any channels as appropriate.
Promotes accountability for nursing practice.
Promotes clinical and workplace autonomy for nurses.
Promotes Evidence Based practice.
Promotes positive working relationships among the health care team.
Promotes care that satisfies the health care consumer.
Provides for adequate staffing for quality patient care through: interviewing, hiring, coaching, counseling, mentoring, and evaluating.
Collaborates with Director in the development of a staffing plan to provide patient care 24 hours/day, seven days/week.
Ensures a balanced staffing schedule is developed to meet the department needs.
Collaborates with the Clinical Nurse Specialist to assure staff orientation, development, and education to meet the needs of the patient population and the department.
Works with staff to create an environment conducive to collaboration, teamwork, and adherence to the Standards of Behavior.
Engages in departmental efforts to promote retention of staff and employee satisfaction.
In collaboration with the Director and Human Resources, disciplines and when necessary terminates department staff.
Promotes respect for nurses' rights and responsibilities.
Promotes a safe and healthy workplace.
Promotes education, research, and appropriate technologies.
Promotes adequate compensation commensurate with responsibility, education, and experience.
Participates in the development of staffing and departmental budgets.
Monitors productivity and adjusts staffing to accommodate for any variances.
Monitors budget activity and identifies any discrepancies.
Provides justification for any variances and a corrective action plan if appropriate to the scenario.
Promotes stewardship of allocated resources.
Promotes nursing control of nursing practice and oversight of the practice environment.
Identifies and communicates vision and values and asks for the involvement of the work group to achieve the vision of the department and organization.
Challenges staff to take greater ownership for their work towards meeting patient outcomes.
Challenges staff to be innovative and creative.
Demonstrates concern for the needs of the staff.
Provides for the monitoring of indicators to ensure that processes are in compliance with evidence based standards, and opportunities for improvement are identified and acted on to meet or exceed targets.
Participates in performance improvement, projects, and committees to enhance patient care and processes across the organization.
Assures that staff is actively involved in evidence based research for quality and process improvement initiatives.
Fosters peer review process.
Empowers staff to participate in decision making process.
Assist staff in their self-evaluation and personal goal setting activities.
Completes education appropriate for their own developmental needs as well as hospital and department mandatory education requirements and competencies.
Searches for opportunities to expand skills.
Other Duties as assigned
Required Knowledge, Skills and Abilities:
Demonstrates the following Leadership Competencies in the performance of duties:
Accountability and Follow-Through
Effective Communication
Financial Leadership
Creating Loyalty and Trust
Managing and Improving Customer Relationships
Setting Goals and Objectives
Teambuilding
Quality Improvement
Managing Change
Mentoring/Coaching Employees
Serves as role model
Minimum Education, Training, and Experience Required:
Bachelor's degree in Nursing required. Master's degree with a focus in Nursing recommended. Nursing administration and applicable specialty certification recommended.
Currently licensed as a registered nurse in the State of Maryland or compact state.
Current CPR certification.
Clinical nursing experience required. Previous supervisory, managerial or leadership experience strongly preferred.
Patient Contact:
If applicable, must demonstrate and maintain current knowledge and skills in providing appropriate care/contact for patients in the following age groups:
Neonate (0 thru 30 days)
Infant (31 thru 12 months)
Child (13 months thru 12 years)
Adolescent (13 years thru 17 years)
_X__Adult (18 years thru 65 years)
_X__Geriatric (66+ years)
Must demonstrate knowledge of the principles of growth and development over the life span and possess the ability to assess data reflective of the patient's status. Possess the ability to interpret the appropriate information needed to identify each patient's requirements relative to his/her age-specific needs and to provide the care needed as described in the unit's/department's policies and procedures.
Physical Requirements:
Medium-Heavy Work - Lifting up to 75 pounds on an infrequent basis (less than one lift every three minutes) and/or carrying up to 35 pounds while walking. Pushing or pulling up to 115 pounds infrequently or greater than 115 pounds occasionally (no more than once per hour).
Ergonomic Risk Factors:
Repetition: Repeating the same motion over and over again places stress on the muscles and tendons. The severity of risk depends on how often the action is repeated, t.
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