Operating the cashier window to include:
• Greets customers in person and by phone, answers question, and addresses concerns.
• Maintains a positive attitude with students, faculty, staff, and coworkers.
• Communicates concerns to management and follow-up on customer issues.
• Performs cashiering activities such as completing check, cash, credit card transactions, issuing receipts, and balancing registers and receipts.
• Ensures proper handling and safeguards in processing customer transactions. Examines currency and checks to detect counterfeiting, forgery or damaged money.
• Prepares currency for bank deposits or transfers such as endorsing checks, tallying totals of cash, charges and checks received and preparing bank deposit slips.
• Operates automated equipment such as cash registers, charge terminals, computer terminals and other manual and automated office equipment.
• General advisement in all aspects of student financial services i.e. installment payment plans, fee payment, fee payment deadlines, refunds, dishonored, third-party billing, etc.
• Performs other related duties as assigned
Minimum Qualifications
These are the job duties for required of the position
Education
High school diploma or GED required.
Experience
Minimum one (1) year of accounting/cashiering experience required.
Knowledge Skills and Abilities
• General knowledge of cashiering function
• Working knowledge of general accounting principles and procedures used in financial record keeping.
• Skilled in making accurate monetary transactions; in performing mathematical computations i.e. account reconciliation.
• Ability to prepare written records and reports; to operate keyboards and calculators; to communicate effectively with customers and co-workers (i.e. students, staff, faculty and the general public); to operate manual and automated office equipment, computer literacy required. PeopleSoft ERP experience a PLUS but not required.
• Superior verbal and written communication skills.
• Ability to work in fast paced environment and multi-tasks as necessary.
Conditions of Employment
Please be advised, COVID-19 vaccinations are not required but encouraged for faculty and staff to be employed at Bowie State University. This protocol is subject to change.
Mandatory overtime is required on occasion during peak periods
Other
This is a Union position.
Benefits include medical, dental, prescription, long-term disability, accidental death and dismemberment insurance and life insurance; paid time for paid sick leave, annual leave, and personal leave; 12 paid holidays per year, tuition remission; employer-funded pension and supplemental retirement accounts
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